IronmongeryDirect reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars

Delivery service lets you down.

I appreciate that most of your customers are probably tradesmen who have someone present all the time. But those of us who are not, and have to be out from time to time, would much prefer Royal Mail because parcels will be kept at convenient close locations for collection. UK Mail just send them back to you. Surely the price isn't that different? Or if it is, how about different delivery/price options?

Other than that, very happy to recommend.
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,513 Reviews

    Reply from IronmongeryDirect

    Hi Mike,

    Thank you for taking the time out to speak to me this afternoon.

    As discussed on the phone we use a variety of couriers in order to service our customers in the best possible way, some of these couriers will leave your consignments at a local post office, however as some couriers have restrictions with the size of consignments we send with them we cannot guarantee to use the same courier each time you order.

    I was very pleased to read you are happy to recommend IronmongeryDirect and I look forward to speaking to you in the future.

    Many thanks,

    Dan
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