IronmongeryDirect reviewed by

2 Reviews

Review by confirmed purchaser
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WHY ME!!!!!!!

I have dealt with ironmongery several times and they have been..... OK! , but my latest order that required two parcels was sent apart? i never got my order next day delivery which i paid for , one parcel arrived on the Friday afternoon, and the other was still at the delivery company's depot, and wouldn't be delivered till Monday!!! cause they don't work weekends!!! boo feckin hoo!
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,502 Reviews

    Reply from IronmongeryDirect

    Hi Steven,

    Thank you for taking the time to provide your feedback.

    I was disappointed to hear that our courier had failed to deliver the second parcel on time to you. I will be making enquiries why this was not put on the van for delivery for you on Friday.

    I have checked with the courier and it is on the van for delivery today for you.

    I apologise for any inconvenience this has caused and I know it can be frustrating when goods do not arrive when expected.

    If you would like to discuss this with me further, please call me on 0808 168 2828 and I would be happy to talk to you.

    Many thanks,

    Joyce
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