IronmongeryDirect reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars

not too bad

i ordered 2 items seperately on the same evening which meant that i had to pay for shipping twice. my fault entirely. the first item arrived the following day after order but the next item took another 24 hours to arrive.
very nearly a 5 star review.
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,521 Reviews

    Reply from IronmongeryDirect

    Hi Terry,

    Thank you for taking the time to talk to me today.

    I am sorry that as you placed two orders that two delivery charges were applied.
    As we discussed, I have refunded one of the charges and look forward to dealing with you in the future.

    If you would like to discuss this further with me, please call me on 0808 168 2828 and I will be happy to talk to you.

    Many thanks,
    Joyce
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