IronmongeryDirect reviewed by

3 Reviews

Review by confirmed purchaser
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Problems with delivery

All items ordered arrived but delivery was due for Monday but failed to arrive until Thursday. Good job we were not waiting to fit them but had ordered in advance.
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,502 Reviews

    Reply from IronmongeryDirect

    Hi Mr Scott,

    Thank you for taking the time to talk to me today and I was sorry to hear that the delivery took so long to get to you.

    I have asked the courier involved why there was such a delay and they apologise for the poor service and it was purely down to having to relay the goods to different depots to reach your area.

    I am sorry if this caused any inconvenience but I am glad the goods arrived in good condition and you were happy with them.

    If you would like to discuss this again with me, please call me on 0808 168 2828 and I will be happy to talk to you.

    Many thanks,

    Joyce
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