IronmongeryDirect reviewed by

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Delivery

I had payed 5.99£ for next day delivery but my door lock do not arrived after 4 days making a order
    IronmongeryDirect
    TrustScore 9.2 / 10
    5,506 Reviews

    Reply from IronmongeryDirect

    Hi Patrick,

    It was really nice that you took the time to speak to me today.

    I am sorry the delivery did not arrive when expected, as I advised there may have been an error on the web ordering system as it had come through as you did not require the goods until the 12th.

    I have passed this onto our web team to have a look at as a matter of urgency and I am sorry if this held up the job that you had planned.

    If you would like to discuss this further with me, please call me on 0808 168 2828 and I will be happy to talk to you.

    Many thanks,
    Joyce
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