great selection, prices competitive, loads of new products
would recommend to anyone
As above this is what buying on line should be like.
I couldn't have been looked after better. I ordered my goods on Thursday lunchtime and received them Friday morning in perfect condition, The website was informative, with drawings to read so I could make sure that the product was correct before ordering.
Absolutely first class.
I made an order of more than £45 and expected next day delivery (which is standard on orders over a certain value - which I think it great). Unfortunately, between Ironmongery Direct and their courier my order was misplaced. This meant that I did not receive my order until the 3rd business day following my request.
That said, it only required one chase to correct the mistake and the response from Ironmongery was polite and professional and the problem was resolved.
1 item bought did not have enough detail to make it clear what was needed, in the end I contacted manufaturer in Sweden to be told the item would not work without another part that was not stocked by Ironmongery direct.
However they took the parts back without any quibble.
I just brought an alarm system from ironmongery direct, I never heard of them before , but found them though an internet search engine , I not only found them the cheapest online , but also fast next day and free delivery to, I have already returned to order more items and will do in the future
Great selection of products, well described and illustrated on their site. The pricing seems fair, and the order was delivered promptly as promised.
Despite the high delivery charge (well over £5 for a small bag of items), I would shop here again because they have an enormous range of stock and the items themselves seem keenly priced.
Very pain free transaction and a good price. I think it would be helpful at the checkout stage on the website to have options for companion items. I bought a handle but not the closure mechanism, which I would have bought if it had been suggested.
Thank you Ironmongery Direct!
I placed an order, paid for it but my system said that there had been a server fault. So, I placed the order again to discover that the original order had also gone through. Using the returns label, I returned the duplicate order and my account was credited with the original amount paid.
Not only is your sales service brilliant supplying top quality produces which are delivered at lighting speed. Your after sales is brilliant too - you make life so easy.
Arrived when they said it would having given me a choice of delivery dates including free next day delivery. All items as ordered, well packaged and competitive prices. Very easy and convenient way to shop.
They are Incredibly fast on delivery and excellent prices. All items are top quality and should there be. A problem with any of the items, there is a free post service and no quibble. Refund or replacement. I would recommend them to anyone.
Item was easy to order on line and came very quickly. My only slight complaint is that tracking my "next day delivery" order on line was next to useless as Parcelforce only gave a 7am to 6pm delivery time! As expected, the delivery came while I was out and I eventually had to collect it from my local post office. If you are paying over the odds for what is supposed to be a better class of delivery it seems a pity that you can't specify when it can be delivered even if it's only am or pm.
Everything was fine including the very helpful lady I spoke to on Sunday evening when I had difficulties in placing my order. It ended up being my browser.
City Link though has lived up to its reputation of delivering late, as it delivered one day late. Not to worry, there was nothing urgent about the order so it is not an issue.
Speedy delivery, good quality product and competitively priced (8 door handle package)
Everything ordered is delivered almost immediately - next day in fact. Everything I have ever bought has been of excellent quality. Most impressive of all is the returns policy - goods ordered in error or not needed are credited quickly with absolutely no fuss. You can buy with confidence from Ironmongery Direct - they really are masters of their trade!
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