IronmongeryDirect reviews

IronmongeryDirect reviews

Excellent
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Review by confirmed purchaser

Prompt and efficiently handled order.

I bought the 40kg Klug sliding door gear. The mechanism looks good quality with ball bearing wheels but the method of fixing the wheels to the top of the door is not well thought out.
To support 40kg pulling vertically on 6 thin screws is optimistic but when those screws go into the end grain of the wood, you're asking for trouble. I bolted the mechanism to a piece of angle aluminium and bolted that through the side of the door (across the grain). Job done!
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Review by confirmed purchaser

excellent service allways deliver next day

Ironmongery direct have allways been first class no problems at all. Only one small thing stop sending so many catalogues!!!!
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Review by confirmed purchaser

Delivery great, Website c**p

Website basket really lets you down. I have tried 3 or 4 times to order the bits I need but as the basket kept clearing I went elsewhere....
IronmongeryDirect

Reply from IronmongeryDirect

Hi Paul,

I've tried to give you a call to have a chat but have been unable to get hold of you.

I have spoken to our web team in relations to the issue you have experienced, they have advised that this is due to the fact you don't have cookies allowed on your web browser which you need in order to proceed to the check out. Once you allow these it will work perfectly.

If you can give me a shout when your free I can walk you through how to do this to prevent further problems. Telephone number to call is 0808 168 2828.

Hope to speak to you soon.

Have a great day!

Sarah
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Review by confirmed purchaser

Good, thank you

Excellent range of high quality products, delivered promptly.
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Review by confirmed purchaser

Excellent customer service and delivery time

The courier company lost half my delivery and were useless but when I phoned ironmongery direct they were remarkably helpful! They resent the missing items on next day and said they would sort it out with the couriers - you cannot say fairer than that!
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Review by confirmed purchaser

handles with pride

i ordered my cupboard handles midmorning and sure enough they arrived early afternoon the next day. Great service and really good handles. cant fault anything. Yours truely Doug Deane
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Review by confirmed purchaser

Good service but go over the top on the packaging and assumption you need delivery very quickly which means cost is higher than needed

Good service but go over the top on the packaging and assumption you need delivery very quickly which means cost is higher than needed
IronmongeryDirect

Reply from IronmongeryDirect

Hi Steve,

Great talking to you today.

Thank you for your feedback this has been passed on to our warehouse team!

Brilliant to hear our prices couldn't be beaten and we were recommended by you to friends.

Nice to know the suns shining where you are to.

Have a good day.

Many thanks.

Kelly.
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Review by confirmed purchaser

1st class service.

Hard to get hinges, good price delivered before 12 noon next day. 5 star.
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Review by confirmed purchaser

Delivery in less than 12 hours and lovely solid products.

Ever nervous about Internet purchases I was genuinely 100% impressed and pleasantly surprised by the quality of these kitchen door knobs.
Thank you!
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Review by confirmed purchaser

Great products at good prices

Has lots of products which you wouldn't find elsewhere
Comprehensive catalogue, with delivery you can track
Minimum order a little high though
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Review by confirmed purchaser

Very Happy

Clear pricing, delivery as promised, excellent products.
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Review by confirmed purchaser

Ironmongery Direct and Altro Heavy Duty Tubular Latches - a perfect combination!!

My order of 11 x Altro Heavy Duty Tubular Latches could not have been better! It was easy to find the items I needed on the Ironmongery Direct website - and they are perfect for what I need! They are good quality, have an excellent spring in the body of the latch - suitable for door handles without an in-built spring - and they have a spindle hole that works for continental-Europe-size spindles! Perfect all round and one satisfied Auntie who I was doing this job for! :-)
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Review by confirmed purchaser

Excellent service

Items arrived very fast, good delivery service ,will use again
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Review by confirmed purchaser

top service and delivery

Tried several sited to try and get dome ends for hand rail for disabled patient. but couldnt find the correct material or size.
Ironmongerydirect had exactly what I wanted and delivery was excellent.
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Review by confirmed purchaser

excellent service and delivery

Fast delivery and discount given on products bought, would use site again.
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Review by confirmed purchaser

one click, job done to get job done

Just went onto the website, set up an account, ordered the goods and they were delivered when promised, very impressed, would highly recommend and will definitely be using them again
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Review by confirmed purchaser

Exactly what I wanted!

Had difficulty finding a metal grid cover the correct size. The 5 ins cast iron cover was delivered 2 days after order and fits like a glove. Many thanks.
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Review by confirmed purchaser

first class.

I ordered some heavy duty bolts for my garage door and they arrived the next day as promised well packaged and exactly as it was described in there brochure
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Review by confirmed purchaser

a breath of fresh air !

I was recommended to try Ironmongery Direct by an employee of my local building supplies company when he could not give me the choice of a) the widest range of door handles and b) a reasonable delivery time. I was thrilled by the choice on Ironmongery Direct and then to be told that I could have everything that I had chosen delivered to my door within 48 hours was fantastic and at a very competitive price. What more could anyone ask for??

Why we're Masters of our Trade...

FREE Next Day Delivery

Order up to 8:00pm for fast next day delivery - as standard. Plus, it's FREE on all orders over £45.

Product Quality Guaranteed

All ironmongery items are covered by a minimum 5 year guaranteed, giving you complete confidence in your product's quality.

FREE Returns

Simply return your items for a full refund or exchange using the free returns label provided in your order box.

About this company

We have over 14,000 Ironmongery products ready for next day delivery. Our Ironmongery range includes hinges, closers, and much more for all your ironmongery projects. Order before 8:00pm for next day delivery and remember we have a money back guarantee! That's why we're Masters of our Trade.

Visit IronmongeryDirect

Contact information

We live here: United Kingdom

Category

IronmongeryDirect is ranked 28 out of 86 in the category

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