A couple of weeks ago I ordered a Russell Hobbs slow cooker as advertised on the Ishoppe website. Filled in all my details and paid for the item and postage via my PayPal account. Received a receipt and waited in anticipation for the item to be delivered as promised.So you can imagine my surprise to be sent an Email three days later informing me that the item was no longer in stock, and they would be unable to supply me with one at a later date, as they would not be receiving more supplies in the future.This to me seems a very strange way to run a business, so even though this was the first time I had used this firm, it will most certainly be the last.
Having made an email enquiry out of hours over the weekend about an out of stock item, the subsequent response from ishoppe was available Monday morning. Additional stock had been located and an URL provided to enable viewing of the item and order placement. The item arrived by courrier on Tuesday morning and all this for a competitive price.
I have shopped on-line for many years and have never experienced such good service and delivery, well done.
First experience of Ishoppe and it turned out to be very good. Good communication and info and very quick service. Item (Ice-cream maker) was well packaged and in perfect order. Glad I found them on the comparison price website and am very satisfied with the great purchase price. Would be even better if the p+p was included though!
Will certainly recommend.
I have never shopped here before so was not really sure what to expect as in service. Well i an now say Great service, well packaged, quick delivery.
The online shopping went real well quick and effecient. Also the item i bought was a great price compared to else-were. I do search for best prices and that is how i ended up at this site. I am very happy with other prices i have seen so i am sre i will be back to buy.
One other huge point to me is how i can pay. I was real happy to see Google checkout also PAYPAL. I always feel secure using paypal, so this was a huge bonus for me. In truth i doubt i would of bought from here otherwise.
All in all Ishoppe is a great trusted website to shop. My item was top notch, so thank you.
The item arrived within 2 days of ordering and was very well packed. I had been informed that the Soup Maker would arrive on a Monday but on Friday afternoon the delivery was made. Will certainly use this firm again. Very good price also saved myself £40 from where I was orignally going to buy this item.
I kind of cheated because I checked this seller on trustpilot.com before buying so I wasn't really diving into the unknown. As the rating says by itself very good customer service. I needed some info about the delivery and they replied very quick and to the point. Product was as described, arrived in 48 hours from purchase.
Wrong item delivered. But they rang me before I rang them(!) and got the error sorted the next working day.
Ideally I would give it 0 stars! Only given 2 stars due to the fact I dont believe they are fraudulent.
I ordered for Xmas 2010 on 07/12/10 with plenty of time for delivery. The order got cancelled due to Sage Pay rejecting my transaction the day after due to a security reason. I got no email to tell me it had failed. When I logeed into the website today (21/12/10) it informed me of the order cancellation.... I am now without a Christmas present for my Mother, and due to the snow, I am now unable to order anything online. I am in London, 250 miles away from her, and am going on holiday in 1 days time. I can't even go and buy one from the shops.
My recommendation is go elsewhere. Last time I use this company . . . ever
Item arrived after 3 days and in time for Christmas despite really bad weather across the country. Was really packed well and protected against the elements!
Excellent service - would certainly use again and would recommend to others.
Excellent service and fast delivery. I was really impressed with the tex service, I was informed the date and time the item would arrive. Brilliant !!
I would strongly recommend ishoppe.co.uk to anyone and will certainly use this site again for shopping.
Thanks from a very satisfied customer.
Ordered 2/12 - received emails to say dispatched 6/12 - 13 /12 still no item, emailed from website that says 'we endeavour to respond within 24 hours - 14/12 no item, no response to email, sent second request for information
15/12 had to call office, they said my item went by courier last week as I had been 'upgraded' from first class post. LIARS!!
Details with courier says that the item was only PICKED UP yesterday. They are quick to take your money but slow to deliver and respond to complaints. Cheap prices are not everything, customer service has to be maintained.
i didnt complete my order due to an error with your processing my credit card details. After entering them , the prompt asked me to enter them again. I disconnected and aborted the process.
My recent purchase was swiftly acknowledged, processed and notified - including an apology for a possible delay due to the bad weather.
A well packed parcel, which did not look as if it had been thru a war zone arrived within a week.
I found that shopping with you provided service rarely found 'over the net'
i am still waiteing for my goods ,, so review = very bad , plz tell when will it come
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