I just wanted to say thank you for an excellent service and good customer support. It's rare in this day and age that I have such a friendly and knowledgeable experience in a shop and I am glad customer service is not a completely lost art.
Thanks for your help and hope things go from strength to strength with the shop.
I absolutely love the service from IJC, 2nd order completed, recieved next day, brilliant customer service. Paul always has time for you, despite all my questions and I was never pushed into buying, top guy and a top shop
Paul went above and beyond to source items that he didn't normally stock for me. This coupled with the items normally stocked in store gave a great choice of products at very competative prices. Friendly & informative service means i'll be shopping here for a long time to come!
I am proabably the worst customer anyone could wish for. I am a skint, indecisive student, who wants the best for my money. So I sometimes ask for the impossible. Thankfully to Paul's offer on the CBF I was in the market for a M&H Original low, which was by far the cheapest bat of that quality out there.
The service has been amazing so far. As soon as the delivery came in for the M&H gear Paul sent me pictures of bats to choose from. I couldn't make my mind up. I felt like an idiot, not being able to choose from 2 bats, where the weight only seperated them by 1oz. I decided to give him a ring over which bat to choose to get his opinion on it. He was VERY honest and gave expert advice on which bat to choose and how to make the best decision, with no pressure whatsoever. He even went as far as holding on to the two bats so I could make a decision. Even enquiring M&H if they will get any more of the same weight in etc.
My bat is currently being knocked in. I should get it sometime this week. Will update as soon as I receive my bat and will comment on the knocking in service, delivery etc.
So far very happy with IJC.
Bought a number of things from Paul recently, and the service I received was top-class. Very helpful & friendly, a pleasure to deal with...
Will be making more purchases in the future, I am sure. Thank you Paul.
Bought the Bradbury players bat. Very happy with it and great pleasure to deal with Paul.
I bought a Masuri batting helmet with Titanium grill, salix bat wax and hammer edge sheet. All came to a very reasonable price with free delivery. All the items were sent together and put into the helmet box. This was all communicated to me via email. As was the despatch and estimated delivery date. In fact it arrived a day before! Excellent service and would recommend to others.
Bought again from Paul after picking up a bat. The decision to buy again was one I didn't ever have to think about the service is just second to none. Even though Paul was out of the store he still managed to get it packaged and to me today after only ordering Thursday evening. Highly recommended and will be back when need anything again. Cheers again Paul
Ordered a bat from Its Just Cricket and to say the least I am very pleased with the service provided by Paul and group. Shipping prices are competitive and bat arrived within a week of ordering.
Overall a great experience, I highly recommend them.
Purchase of the GM Icon LE.
Really helpful in helping me finalise the purchase of the GM. Showed me other bats which I thought were also very good but have to admit were not in the same category as the GM. I have been having throw downs with the bat and have to say its really responsive, although I would expect it to be at the price they normally sell.
Thank you for all your time and especially for offering such an amazing discount which enabled me to purchase such a good bat.
Keep up the good work.
Can't recommend these guys highly enough, emails and questions were replied to swiftly. Order sent out the same day for next day delivery free of charge! Very helpful and will definately use them again.
Made my first purchase from IJC this week. Paul is a very polite, friendly and knowledgeable person. Replied to all emails promptly and the kept me updated at every stage of the buying process.
Top class customer service and great prices.
I contacted Paul through his website, and inquired about a specific cricket bat, and asked for photos of the bats and also asked if he could do a ping test for me before I finally decided which bat I would buy. He was very friendly and knowledgeable, and offered great services. The website itself was easy to navigate and offered very competitive prices. Would recommend to anyone!
It's ust Cricket is a very good concept where you can order your cricket equipment online or go to the shop to identify all your cricket requirements. I use their service for all our cricket equipment for our local club where we have a crciket academy and organise and run the southwark schools cricket competition. It's just Cricket have supplied all our cricket equipment used by the young peole such as helmets, bats, pads, gloves and training tools for kwik cricket and fitness programmes. Its our intention to continue using their service in the future as they provide the right service for our needs
I had several questions before my purchase ,which were answered promptly and patiently. Not just once, but several times. I also used the knock-in service and am really happy with the service provided. I would definitely recommend anyone to do businness with itsjustcricket.co.uk.
Paul is a good guy and helps you out along the way with your order. Its easy to get a hold of him through phone as well incase you have any inquiries. I was really happy with my first order and look forward to shopping at itsjustcricket real soon!!
Around the time itsjustcricket were opening their store I called Paul and ordered an ayrtek helmet. Great price in conjunction with a discount code from the custombats cricket forum. Paul was a pleasure to do business with and seems very enthusiastic about providing a quality service for all cricketers. Helmet arrived quickly and us excellent.
Overall I can't recommend itsjustcricket enough.
A quick update to my earlier review - I've recently enquirer about the possibility of itsjustcricket stocking the ayrtek elite batting gloves. I received the usual fantastic customer service from Paul who contacted ayrtek for me and within a few days had these for sale. He set a pair aside for me and posted them quickly to me. They've arrived today and they're great gloves.
I wouldn't hesitate to recommend Paul and itsjustcricket so if you need any new kit give them a call.
Bought a bat, everything was spot on, shipping time, method and of course the products was exactly the same as it was expected! 5 out of 5. Video review helps as well before buying!
Prompt friendly service. Was impressed to get an email reminder to pick my bat up. Was looking for an alternative to high street stores where you get no specialist advice. The prices are pretty good too.
Highly recommend this store.
Paul at It's Just Cricket is very much how all retailers should be. He went the extra mile to get me exactly what I wanted and offered options for when he couldn't. I only ordered a few bits and pieces but I got a great service from him.
I would definitely use IJC again, mainly for these reasons.
I've now been to IJC a number of times and everytime I've been there I've always been late for my next appointment. The reason for this being that once you go in it's hard to tear yourself away for 2 reasons - The first being the fantastic selection of equipment and the second being the staff; Paul is one of the most knowledgeable and friendly gentleman I have ever encountered. His enthusiasm for the game and cricket equipment is second to none, never once have I ever felt pressured into buying anything as Paul offers impartial advice and will always help you to find you the right piece of equipment for you.
In short IJC is a great store to visit, the staff friendly, the equipment well priced and the customer service.......well it's exceptional.
Ok, so, I've used this cricket shop a number of times now, both online and having gone into the store. You can get everything you need on the website quickly, cheaply and efficiently but I highly recommend going to the shop because there you can have a proper chat about what you want. Cricket shops like this, where you can go and ask the experts, barely exist any more, especially in London. However, this is pretty new to the scene and not a lot of people know about it yet so they're glad for your custom and always happy to dish out good advice. It's perfect for if you're like me and you know a bit about gear but not the finer points that help you pick the perfect bat for you rather than just a good one. As I said, highly recommended.
Thankyou for a 1st class shopping experience. The item received was perfectly described and I cannot see any issues with it. The shop owner is clearly knowledable and is very helpful in all areas of his store. I would recommend this store wholeheartedly.
Good store at the charity day, I hope there were enough sales to make it worth your while.
It was great value and its based in London which is easy to find thanks to great customer service if you want to know what your getting go to ITS JUST CRICKET Paul has done a brilliant job for my sons bat fitting everything for him Thanks
I have had a few experiences with itsjustcricket and every single one has always been a pleasure. They are always happy to help with any questions I had about the product. And when it had arrived it was always top quality. I now go there even if someone else is cheaper as I know the quality and customer service will be brilliant at itsjustcricket
Keep up the great work guys
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