iUnlox reviews

iUnlox reviews

Good
8.9
from 0 - 10
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61 Trustpilot review(s)
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WAUW

Hvilket 'fabolous' firma. Hol da kæft hvor er jeg bare glad for at jeg valgte at købe her fra. Kan klart anbefales.. :-)

- Yon
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THIS RULES

I'm so glad to be a customer at iUnlox. A very positive experience. Very grateful! Highly recommended!
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SUPERFECT

Perfect – no reservations, I would recommend this company to anyone.

This review has been reported to customer service by the company for missing proof of purchase.

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Very prompt delivery.

I'm on a years sabbatical in the UK from Australia, and having brought my iPhone 5 with me, found I was unable to use it once I arrived.

Having called back home, my carrier, Telstra, wouldn't unlock my phone as it was no longer located in Australia. They advised me to find a 3rd party unlocker, and suggested I tried the internet.

I found a couple of UK websites that said they could unlock my phone, and decided to go with iunlox as the other site seemed to have thousands of, what were very obviously, fake reviews written about it!

The reason I am unusually writing a review is that iunlox were not only able to unlock my iPhone 5, but that they did so in 3 hours flat!

Unbelievable speed of delivery, I am a very happy customer and my phone is now working fine on O2. 5 stars from me.
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Amazing

The unlock was fast and amazing! Highly recommended! :-)
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Best Service At An Amazing Price

What an amazing company, service, and support. Wow. I do really recommend you iUnlox for your next iPhone unlock!
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SUPERB

Exelent, superb, awesome! I do recommend iUnlox to you who wants the best phone unlocking.
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Happy

I'm so excited for the service and the unlock. I do very appreciate the service. :-)

Highly recommended.
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NICE

What a awesome service with some of the nicest people I've ever meet.
The unlock was delivered so fast, and I'm so happy. I recommend you iUnlox at the highest.
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Fedt!

Rigtig dejligt at komme væk fra sit nuværende teleselskab. Nu kan jeg endelig ydre mig. Jeg opfordre jer alle til at bruge dette! 8D
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They did unlock my phone

As a UK expat I found myself unable to use my iPhone 5 here in Mexico. I contacted the service provider I used in the UK (orange), but they advised me that their unlocking policy states they will not unlock handsets that are no longer in the country, and that my only option would be to locate a third party unlocking company on the internet.

I searched around and found a few sites, many of which looked sketchy at best! I found iunlox and it seemed to look legit, address and phone number listed etc.

The price for unlocking was not cheap, nearly a hundred pounds, but they guaranteed they'd unlock my phone or refund me in full. I tried to find a cheaper price elsewhere, and did, but the website offering these unlocks all look very dodgy, so I went back to iunlox in the end.

After placing the order i waited 2 weeks and heard nothing! Not impressed i mailed them only to recieve a bloody generic automated response. Scammed!!!! Or so i thought! Within a few moments of getting the automated response i got another mail saying my order was completed. Im not sure if it was a coincidence or if a real person actualy read my mail, but the good news is that it worked!

All i can say is that this company unlocked my phone and its working. Not the cheapest or the fastest, but they did do it.
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GOD!

iUnlox is a very god developer of telefone-unlucking.
I'm very glad to have selected this. The service was perfect, and the product too!

Sorry for my bad english.
- Benjamin
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MYCKET NÖJD

Jag är mycket nöjd med valet jag gjorde, med hänvisning till mitt köp av iUnlox.
Service och leveransen är bara toppen!
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Service

What a wonderful service I got. I do recommend all which want some other telephone companies, than 3 or TESCO… WHAT EVER…
I do really recommend iUnlox!
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Wonderful service

I'm very happy due to the service, the quick and good unlock of my iPhone. I was so tired of my current service at 3.
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Patience Is A Virtue

I am probably the customer from hell for iUnlox. Nothing worked for me! Frustration levels rising! But their support team communicated via email with steps and eventually we got the unlock to work on the 4th attempt. Key info is their unlock was right for a KOODOO phone but my phone was locked to the ROGERS network! They sorted it all out for me and eventually unlocked my phone - Excellent!
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Real good service

I used these guys to unlock my phone after one company punked me and took all my money without doing a god damn thing!
Anyway, no such trouble with these dudes. Hooked me up in 3 days and my phone works just swell on tmobile.
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Be warey of cost, Ts & Cs and obstinate customer support

Firstly, I want to say that the service provided worked and with that I have no problem.

My issue comes with the manner in which they sell the unlock service, as I feel the website has been set up in quite a sneaky way and I want to warn people of the financial perils that I fell into and the so called Customer Support I received.

To give some background, I am based in the UK and this advice really only concerns other customers based in the EU.

When you head to the pricelist you see a nice big reassuring logo saying “Price Match Promise”, what you may not see, or chose to look at, is the size 4 font terms and conditions, but I’ll come back to that later.
As you scroll down the page you select your service, for me Orange in the UK at £114.99.
You go through the order, paying the amount, only to receive a receipt email 2 minutes later saying you’ve paid £139.99!
Bemused I contacted the Customer Support, who told me that it was subject to VAT.
When I went back to the site, I had to scroll all the way to the bottom of the page (why someone would do this I don’t know) to find the BOTTOM line, where this is mentioned.

Undeterred I contacted customer services again, as the cost with additional VAT was now more than I would have paid elsewhere and I wanted to trigger the “Price Match Promise”.
However I was then informed that if I read the small print in that one, this could not be done retrospectively. But hang on; I only knew this was more expensive after I had paid for it?
That’s worked out pretty well for them!

Finally, I asked if I could have a receipt for the work done. Something simple with just a company letterhead and the cost including VAT, yet this was too much to ask. In the end I had to submit and left it, I couldn’t take the anguish of dealing with people who live in a World where the customer is always wrong. Get with the program people! You’re supposed to take care of customers, not screw them over in the fine print!
iUnlox Limited

Reply from iUnlox Limited

We are pleased to learn that the service provided to you worked perfectly and that your iPhone was unlocked successfully. Your handset can now be used on any GSM network, anywhere in the world, is permanently unlocked, and you may update its iOS at anytime, now, or in the future, without fear of it every being relocked.

We can only apologise if you experienced difficulties navigating and understanding the sites content. We make every effort to ensure it is clear and concise.

With respect to your comments regarding VAT, unfortunately it is European law that VAT has to be charged if you are located within the EU. We do not display prices inclusive of VAT as the majority of our customers are US based, and therefore VAT exempt. As you observed, this is stated numerous times on the website and also at the point of order placement.

Regarding your receipt. Be advised that you should always check your spam folders as sometimes our emails get caught by filters. We can only assume you have subsequently located your receipt as it is required in order to validated this review as a genuine customer.

If you have any further questions, please do not hesitate to contact us directly, and once again, enjoy your permanently unlocked iPhone.
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Great Unlocking Services

I already unlocked 4 phones so far..first was my iphone 4, then I decided to upgrade it with iphone 5, and finally a 5c. everything is fine. I couldn't be more happier..I recommend iunlox to everyone. thanks for the service.

iUnlox Limited Details

About this company

Visit iUnlox

Contact information

Call us on: 08432 890 694
We live here: 43 Broomfield Road
CM1 1SY Chelmsford, Essex
United Kingdom

Category

iUnlox is ranked 4 out of 7 in the category

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