IvoryEgg.com reviews

IvoryEgg.com reviews

Excellent
9.0
from 0 - 10
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Took £9.99 for non-existent "Express Delivery" via Amazon

"If you order after their Friday cut-off time of 3pm, this company will still take your £9.99 for Amazon's advertised "Express Delivery" of 1 - 2 days even though they know they will not see the order till Monday morning. Then they don't even dispatch it till Tuesday!!! It is advertised as 1 - 2 delivery days not dispatch days. Amazon should crack down on this abuse of their customers."
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They lied twice about the delivery date, but came through in the end

Ordered a paper feeder from them on the 24th, for express delivery in 1-2 days. Product has still not arrived on the 30th.

On Amazon, they claimed they had two of the product in stock. It would appear that in fact, they had none at all.

After my first query, they promised they would send the product on the 28th for delivery in 1-2 days. It has still not even been sent.

Not malicious, as far as I can tell, but highly frustrating.

UPDATE: Eventually it arrived on the 7th of Feb. Even though it was late, one of the employees in particular seemed to be trying very hard to get the product delivered as soon as possible. They were decent enough to refund the delivery fee, after I made a fuss about it.
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Review by confirmed purchaser

Amazing!

I ordered a laptop case that was a minimum of £5 cheaper than everywhere else as it came with free delivery! Due to the low price and free delivery I was expecting to be waiting ages for it's arrival, but instead it arrived the next day! Fantastic service and price! Will certainly look to use again!
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Review by confirmed purchaser

where slow at dispatching

Failed to dispach when order was placed. Rang them on the 11th day to check on progress, they relised there mistake, dispatched that day arived next day in post.
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Review by confirmed purchaser

Beyond Your Average Text-Book Customer Service

These guys are extremly patient and understanding. Through not fault of theirs I changed my mind about an item I ordered. Later realising that it wasn't actually what I needed. By right, right I should have done my homework first and thoroughly researched the product before placing an order for it.

After realising this, I contacted their team in an attempt to cancel the order, but it was too late. I panicked, but a cool character by the name Scott, calmly provided prompt instructions as to how I can go about getting the item back to them without any additional costs or hassle. I followed his instructions and was refunded shortly after.

It is very refreshing to know that there are still business out there that you can rely on and trust to treat their customers fairly and respectfully. I will return...

Gary
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Review by confirmed purchaser

Great Service

I had to call them before ordering an item from the web about a technical question regarding an item. They took my details and got back to me the next day answering all my questions and gave me the advice I needed. I found their commitment to service very helpful. Nice polite staff!
Decent prices with great service. A rare thing these days.
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Review by confirmed purchaser

Incredibly

Cheapest price and fastest delivery from any on-line store I've used.

First port of call before the very good eBuyer, Novatech and Dabs.
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Review by confirmed purchaser

Next day delivery although free

U paid no delivery fee and still got next day delivery. Excellent!
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Review by confirmed purchaser

Good info, short deliverytime

They delivered in time, and everything was in good condition
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Review by confirmed purchaser

BRILLIANT!!!

Very quick delivery brilliant product,Highly recomended!!!
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Review by confirmed purchaser

no hanging around with ivoryegg

there price was very good, they delivered quickly, they notify you of changes and updates with the order, very professional, very happy with them definitely recommend IvoryEgg again and again thankyou
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Review by confirmed purchaser

A catchy header !

Some problems with product supplied - which are beyond vendors control. Very good / prompt communications seeking to resolve the matter.

Definitely a trustworthy trader.
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Review by confirmed purchaser

Easy, Trouble Free, Excellent Service

I have added ivoryegg to my favourites and will mention the name to my friends.
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Review by confirmed purchaser

First class service - thanks!

Top product, good price, in stock, delivered 2 days later.
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Review by confirmed purchaser

quality product at a great price with fast delivery

The bracket was just what I needed and a lot cheaper than other places
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Review by confirmed purchaser

brilliant service

Faultless - a company to be trusted fully - thank you, would not hesitate to use you again. many Thanks
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Review by confirmed purchaser

fantastic

First class service would recomend to any body
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Review by confirmed purchaser

All Fine

Quick and easy
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Review by confirmed purchaser

No problems from start to finish

Easy ordering, reasonable pricing and not ripped off with the postage. Order arrived promptly. Will use again and recommend.
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Review by confirmed purchaser

SERVICE WAS NO NONSENSE AND EFFICIENT.

I HAD A FAULT WITH AN ITEM BOUGHT VIA AMAZON. I COMPLAINED VIA AMAZON
IVORY EGG WAS THEIR VERY QUICK IN RESPONSE AND DELT WITH THE PROBLEM IN A PROFESSIONAL WAY.
I WAS VERY PLEASED WITH THEIR CONDUCT.

IvoryEgg Ltd Details

About this company

Visit IvoryEgg.com for a huge selection of Plasma and LCD TV's, Laptops, PCs, PC Components, Peripherals, Games Consoles, iPods, Digital Cameras, Camcorders, Sat Nav, MP3 players and more

Visit IvoryEgg.com

Contact information

Write to: scott@wtxplc.com
Call us on: 01623 425888
We live here: i2 Centre, Oakham Business Park, Hamilton Way, Mansfield, Notts
NG18 5BR
United Kingdom

Category

IvoryEgg.com is ranked 33 out of 89 in the category

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