IvoryEgg.com reviewed by

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Beyond Your Average Text-Book Customer Service

These guys are extremly patient and understanding. Through not fault of theirs I changed my mind about an item I ordered. Later realising that it wasn't actually what I needed. By right, right I should have done my homework first and thoroughly researched the product before placing an order for it.

After realising this, I contacted their team in an attempt to cancel the order, but it was too late. I panicked, but a cool character by the name Scott, calmly provided prompt instructions as to how I can go about getting the item back to them without any additional costs or hassle. I followed his instructions and was refunded shortly after.

It is very refreshing to know that there are still business out there that you can rely on and trust to treat their customers fairly and respectfully. I will return...

Gary
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