I was really please with IWOOT. The site is easy to use and you can find great presents even for people who are hard to buy for. The order was delivered quickly and I was happy with the product. I would definitely use them again.
I received my order minus one item! (I paid for the whole lot.) I never received any communication as to why one item was not sent. I have spent ages on the website trying to find a way to report it but all I can find is "contact customer services" which I would gladly do if there was a bloody email adress, phone number or link of some kind to contact customer bloody services!!!
I have googled it and all I can find is a premium rate number which would cost more to ring than my missing item cost me in the first place!!
I will never ever order from this company again. How long can it possibly take to post a couple of vouchers? I am disgusted at the lack of customer care. I want my goods or my money back does anybody know how to contact them please?
Constantino Darren Pineiro Wadham found this review useful
This was the first time I'd ordered from OWOOT, and I was impressed. Great range of stuff that I'd not seen anywhere else. I got regular emails about my order, when it was dispatched, due to arrive etc. and I was pleased that my order was split into 2 shipments when am item was out of stock, so I didn't have to wait for the other bits. When the products arrived, I was really pleased with them. Definitely shopping here again!
Iwoot sent me the wrong product, obviously that was totally THEIR ERROR. You would expect any normal company who have made a mistake to send you the correct thing asap without any hassle?? Not Iwoot! After waiting 24 hours for a reply to my first message (you cannot contact anyone by phone) I get a message back saying, "please send back your faulty goods and we will replace once we have received back" - I write again to explain that it was their error, so after another 24 hours for a reply, I get a response to post back before they will send my product again!! So now I have to waste my precious time queuing in a post office before they will even consider sending me the thing that I actually ordered! (& I have to wait for a returns form & label to come in the post before I can send to them) this whole process will take at least another week, resulting in a very late present for my friend. None of this is my fault, but lesson learned & I won't be using them again!
I enjoyed browsing through the website and got some great ideas for presents. The prices were competitive so I bought from here as well. Delivery was quick and the parcels were correct and well packed.
Would I use them again - definitely
Don't buy anything from this company. I spent £25 on a sweetie hamper, they sent me a tin worth £5. They wont refund or replace until they receive the tin back !!! It took ages to arrive, so don't suppose I will get either before Christmas. Totally fed up !!!
You know what it's like ordering online from someone new - will the goods be as good as advertised,will delivery be in a reasonable time and should I drink so much when doing online shopping?
Well,nay probs with IWOOT.Easy ordering,items arrived in 2 deliveries (would have waited until everything was ready but he ho) and as good as advertised.
End result - happy shopper.Will keep my eye on them for the unusual.
This site called IWOOT is absolutely brilliant, they have everything you can dream of for your friends and family and with their speedy dispatch they're ideal for last minute gifts. They always have loads of deals on as well. Definitely recommend you have a look and see for yourself.
Placed an order for 3 items and everything went through fine. A few days later order arrived BUT WITH ONLY ONE ITEM. The same day I recieved an email to say the other 2 items would arrive soon. Very poor service that it was not made clear that all items would not arrive at the same time. A little bit of communication would be appreciated!!! Otherwise delivery was quick once they actual posted it.
Placed an order for Morph & Chas bookends for a Christmas Raffle Prize which was confirmed but instead received Morph Moneybox - not what I wanted. Unable to contact anyone by phone and have to use contact form instead. Still waiting for an acknowledgement 24hours after placing complaint, never mind a full response. If I'd known they were a company who will only communicate with their customers by contact form, I'd never had used them in the first place. A lesson learnt!
I wrote asking you where my watch is that I ordered and you said was dispatched!
It's hard enough to actually GET in contact and a total waste of time when you don't answer my bloody question.
You're getting too bloody big, too impersonal and too I D G A T. (I don't give a toss!!!)
I ordered several 8gb flash drive pendants from the 3 for £20 range. The delivery was very quick, the order was complete and well packed. I have ordered things from IWOOT in the past and have always been pleased with the service. I would definitely recommend .
I stumbled on "I want one of those" a few years ago and I've used them ever since. I find it really difficult to find gifts for the male members of my family and I don't always want to buy them smellies every year. I've used one or two similar sites but for me "IWOOT" is the best I've found, the range is excellent. I've always received the stuff in good time (but then I tend to order in November). I've never had a problem with customer services. I've never had a need to use customer services because I've never experienced any problems!
I would definitely reccommend, and have recommended IWOOT to friends and family.
All items arrived safely before estimated delivery time.
I have ordered from IWOOT several times and have received excellent, prompt service every time which is why I keep coming back. After all christmas wouldn't be christmas without IWOOT. Thanks again for the fantastic customer service and special offers. Keep up the good work and we'll keep ordering.
Really impressed with the service, plus theres always something available when you're looking for gift ideas. I love IWWOT!
The Mio Moov M614 LM is an excellent satellite navigation device with a good sized screen and many useful features normally found only on more expensive machines.
Although it arrives with only the basics installed, it was easy to subscribe to the free lifetime map updates and to any other features that might be required at a reasonable price. Very pleased with the purchase.
Although I haven't used the product, as I wanted them for Christmas presents, I am very pleased with the prompt service. Haven't given 5 stars as I've not opened up and used them.
The goods arrived quickly and the packaging kept them in very good condition.
All in all, can't fault the company.
I bought some goods from IWOOT after boosting some club card vouchers. I was amazed after ordering in the evening they arrived the next day! I loved the items and am going to be ordering more, I would recommend IWOOT to my friends. There is a amazing range of gift ideas and with Christmas coming you would find a gift for anyone!
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