Stop using Yodel
I like IWOOT, though the range and appeal of the products has gone down hill over the last few years. I just wish they wouldn't use Yodel for deliveries. No business should. I received an email stating that my delivery had been made and left in a safe place. I called them as I had not received a calling card and the automated system told me they had not even attempted first delivery. In the end I discovered they had, and found my items. Conflicting information from Yodel however! I got off pretty lightly, have heard plenty of awful tales and my boyfriend has had Yodel claim they delivered but when he called the delivery man they admitted they hadn't even been into the city, let alone our address, but couldn't redeliver for another week... Terrible. Please find a better delivery service IWOOT!