Won't give me a refund, and is refusing to respond to either me, or the Royal Mail
I've never known anything like it. I returned goods in perfect condition (unwanted gift) but iwantpants / Jeremy is refusing to acknowledge return, even though I used recorded delivery and have emailed several times. As I heard nothing I put in a claim for lost goods through the Royal Mail, but they of course wrote to iwantpants to ask for confirmation that the goods were not received by the company, but did not get a reply. Consequently I have not had a refund from iwant pants and am not able to claim through the Royal Mail (because Jeremy won't respond to them either) so my money is lost even though I retuned the goods. Very poor service.
To reply as a company, please log in to your business account.