iwantpants.com reviews

iwantpants.com reviews

Good
8.3
from 0 - 10
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Review by confirmed purchaser

I dont call three weeks as first class delivery?

Good prices, although please don't put on your website that delivery will be 1st class when it takes three weeks.

Also when you have a contact number on your website, please make sure it works and somebody actually picks up the phone rather than an automated message saying about how you are too busy at the moment.

Highly unprofessional and completely rubbish customer service.
iwantpants.com

Reply from iwantpants.com

Hi Debra
We did have a delay in processing orders due to our warehouse move...the items you ordered were reduced by 75% to clear the warehouse and we had a massive influx of orders. It did ship on the 7th August and should be with you shortly. In the meantime, our new warehouse is now fully operational and orders are shipping the same day as being placed.

Kind regards,
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Review by confirmed purchaser

really bad Customer service

sent wrong size for one of my items and one item missing and they dont reply to any messageshave sent about 5 plus you cannot speak to anyone on the phone its a recorded message telling you to send them a message very poor site.
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Review by confirmed purchaser

Too slow to deliver

I'm being asked to review before the goods arrive! I've bought before and was impressed at the speed of delivery. My last two orders have taken weeks and still not arrived just got an email to say have been dispatched! This needs to improve and you have now lost a customer as ill go elsewhere with better service, sorry!
iwantpants.com

Reply from iwantpants.com

Hi Neil
We did have a delay in processing orders due to our warehouse move...which is why the item you ordered was reduced by 75%. It did ship on the 7th August and should be with you shortly. In the meantime, our new warehouse is now fully operational and orders are shipping the same day as being placed, we also have much better availability. 100%, all items are instock ready for immediate dispatch.

Kind regards,
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Review by confirmed purchaser

Why 1st class post?

I ordered an item for a birthday present, paid extra for 1st class postage but the package arrived a week after the birthday. Had I known there would be a delay in delivery I could have planned for it. There was no advise on ordering that there was a warehouse change or something along those lines. However , the item was very good value and will keep until Christmas!
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Review by confirmed purchaser

Very slow service

I placed my order and paid for Royal Mail first class, which should take 1-2 days. After emailing them on a number of occasions with no response they got in touch with me 6 days later with a confirmation email with the tracking number. The over all service wasn't great but the products were amazing.
iwantpants.com

Reply from iwantpants.com

Hi Sam,
We are sorry for the bad experience you had, we had a delay due to our warehouse move which is now complete. We are glad though that you did receive the order eventually!
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Review by confirmed purchaser

very good

Good shop with good cost
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Review by confirmed purchaser

Wrong order & no reply???

Received my order, to my disappointment the whole order was wrong.
So I contacted iwantpants.com straight away via email as directed, twice.
Three weeks later still not heard anything back!
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Review by confirmed purchaser

Excellent service

Great wed site and excellent service.. Love my new pants...
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Review by confirmed purchaser

Great company to deal with, very trustworthy.

Used this online site for a few years,ordering things for my wife and I. I've never had any issues; any returns have been dealt with promptly and the goods have always been top notch. I would, and have recommended this site to many people.
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Review by confirmed purchaser

Good

Good quality, comfortable to wear . I don't normally wear trunk underwear but these have changed my mind.
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Review by confirmed purchaser

quick delivery ,great price couldnt ask for more

Easy to use website , good delivery options great prices just what I was looking for, will use again
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Review by confirmed purchaser

Outstanding, good price, fast delivery and hassle free.

Outstanding, good price, fast delivery and hassle free.
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Review by confirmed purchaser

No probs

Quick delivery, well packed
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Review by confirmed purchaser

Perfect!

Very satisfied.
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Review by confirmed purchaser

need more lines

Have shopped before sadly the range is some what small in comparison to days gone by but always good service
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Review by confirmed purchaser

Fantastic prices on designer underwear

Was recommended this site and was not disappointed , great prices on designer underwear, service was quick and delivery on time , will definitely use again,thanks
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Review by confirmed purchaser

Amazing

I have received my order already. I cannot believe how quick it has been delivered. My shorts are fantastic what a bargain.
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Review by confirmed purchaser

Fantastic value

Very impressed with the 70% offer and equally impressed with speed if delivery. Will definitely use this again and recommend to friends.
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Review by confirmed purchaser

Impressive

Whist not all styles of underwear are always available, when there is something, it's just as described and is the fastest and most satisfying on-line purchase / delivery I've experienced on the web - hope my next order is just as good :)
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a scam Company

I ordered 13th June 2013 and no Delivery have phoned and just goes to answer phone have e-mailed and no response they take money and am going to report to watch dog

iwantpants.com Details

About this company

Mens UnderwearCalvin Klein Body Stretch Billabong Bjorn Borg Underwear Kustom flip flops Calvin Klein Underwear Ginch Gonch Underwear, HOM Underwear, Zimmerli Underwear, 2xist, Bjorn Borg Underwear Sloggi Mens Designer Underwearr at iwantpants.com

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Category

iwantpants.com is ranked 6 out of 17 in the category

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