Jacamo reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Add illegal credit charges, poor customer service

I've been using Jacamo for about 3 years, in the beginning they were OK, fast delivery and because I could pay it off in 1 or 2 payments I didn't get credit charges, suddenly there was a credit charge which I asked about and found out that the rate of interest was ridiculous, I later tried to purchase an item, they claimed it was sent, although my account still said it was processing, I ended up cancelling it, as it never arrived. My next statement I was charged double the credit charge even though I had paid off about half the amount, so queried this and found they had put a credit charge on the item I didn't receive, so they're charging me for credit I never used, as they supposedly reversed the transaction, Unless you want larger clothes and can pay straight out or within a couple of payments, I would avoid them altogether.
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