Jacamo reviewed by

Bristol, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never again

I purchased some shorts and jeans, when i went to pay for them a pop up box replaced the payment box to fill in for what turned out to be a discount club at£10 per month I found out later it was part of Jacoma, I cancelled my account on both and card might have been a scam .anyway clothes arrived ,shorts fitted jeans to tight ,followed there instructions to send them back,waited received no correspondence at all from them 1 month on I phoned them this ended up costing me £2.89 on a landline, there person on the phone so called checked and told me yes my jeans had been received by them in good order ,and my monies would be refunded to my card on the next pay day, 3months on still no money. phoned again hey no knowledge of jeans being received and they would send out a claims form , I received 3 all in separate envelops claims form wont even fit the envelope what a joke, good job i kept all documents and return postage slip, lets see them get out of this one even though its cost me near to £6.00 to get my £18,00 back never again Ill not use them I think the firm is run from India with offices in the UK, maybe they think we are all idiots
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