This is the first time I have dealt with this seller and must admit, was quite dubious after reading eBay feedback.
However, I am so glad that I decided to go ahead and purchase from this seller. The transaction went by without a hitch and my goods arrived so quickly (actually faster than the seller alowed in their advertisement!).
I will definately be using them again in the future and would also recommend to others looking to purchase similar goods as myself.
I ordered a Nikon D5000 which said it was in stock and would be delivered within 5 working days.
When the delivery day passed I contact JOAG to see where the order was and was. No response. I contacted them again 2 days later and was finally informed that the item was out of stock and could not be delivered for approx 2 weeks.
I agreed with JOAG to cancel the order and they agreed to refund the order in full immediately. All was good at this point.
A week later I contacted them again to see where the refund was. No response. I contacted them again 3 days later. No response. I contacted them a third time and promised that the refund would be processed that day. It didn't happen. I contacted them again 2 days later to be told the same story. Again it didn't happen!
Eventually I had to file a dispute with paypal and get my money back that way...
<<< DO NOT BUY A DSLR CAMERA FROM JOAG >>>
This is the third time I was placing order from the site when I thought of leaving my feedback here.
Both the times I received the articles, they were exactl like the ones I expected. The quality is good. The delivery is prompt.
However, last time one of the articles, XCM wireless controller shell was received damages (may be due to postal mishandling). When I wrote to them about the defect, they promptly replaced the article with a new one.
I am really happy with JOAG service and hope to order more things from them.
JOAG are a total pleasure to deal with. Not only do they carry some of the best modding gear for consoles, but they offer a personalised level of service. They are always happy to answer queries by email, and are prepared to go the extra mile for their customers. Even with all the bad weather and xmas they still managed to get my items out and delivered quickly. Recomend.
I Buy almost all my replacement drives from Jackofallgames, simply because they get posted fast, best price available on ebay - I LIKE getting my orders within 48hrs :)
Would i use again? Of Course! I've used them quite a few times :)
This was shipped and arrived with me very quick the week before Christmas. Was in top condition and I managed to fix 2 controllers with all the parts. I'm a bad loser so controllers get broken sometimes, so it is nice to know I can repair them myself and I know I can buy parts from a reliable source.
Same story as other reviwers here, ordered latest Warcraft addon pack on pre order back in October, website shows as shipped, but no item has been forthcomming. Multiple updates on shipping requested via their website, but apart from the 'we will respond with 24 hours' auto reply, nothing.
Also, as the payment was made over 45 days ago, unable to pursue the case via PayPal....
Avoid, unless you want disapiontment too.
I ordered a Camera 10 days ago. Thier tracking service states in Progress, waiting Shipment. They answered one E-Mail but did not answer the Questions I asked. Second E-Mail ignored. Phoned thier repair centre twice and suprise they ignored my calls. I assume they dont even have the item in stock.
Totally rude and un profesional to not keep customers in the loop. I have now cancelled my order and trust I will get a quick refund.
This company is one of the best I have ever purchased from. Jack do a massive range of stuff all of it quality repair parts or clever console mods, I use them regularly and they have yet to let me down. Quick free delivery also on everything. Better than using eBay and getting scammed!!!
1 of very few companies that sell SLR camera screens, in USA cost $120, Sony will only take your camera through a shop and costs around €175 - €240,
but JACKOFALLGAMES around £48 sterling.
took me less than a minute to fit it.
JACKOFALLGAMES looks after the small people- I could not love a company more. Fair play to you guys.
I was about to throw the Sony A350 in the bin. Cheers and enjoy your Christmas.
You need to let camera shops in Ireland that you exist and its easy to fit if time is taken and it can be found on you tube on hot to fit.
i ordered a video camera from these on 21 Oct 2010, they took money and i wait for it to arrive! nothing!! 3 days later they inform me that they have over sold! and i would have to wait till 19 november for more stock! not by email i might add, only on their website!! the 19 came and went nothing ! no communication at all!! i phone leave numerous messages and no reply, loads of emails no reply, they once again on their website inform me that only a third of the order had been received and i would have to wait till the 10 Dec 2010, or contact there account dept for a refund !! this i did !! via emil and phoned again and again and again... just the answer phone!!! now not even taking messages!!!!!!!!!!
i have contacted pay-pal and escalated the claim to get my money back!!
they have not even replied to them to date!!
steer well clear, wish i had checked this site first, although there own site seems to only publish positive results!!!!!!!!!!!!!!
would never use again, the small saving is not worth the stress!!
Always use JOAG for my console repair needs, I tend to have big orders and they haven't let me down yet! Comms are good through email, they update me about delivery and such (especially with the bad weather at the moment). Cant say anything bad. other reviews must just have been unlucky. what can I say.
I ordered a camera on 26 Oct 10 and paid for it on the same day. On 1 Nov 10 I was advised that the item had been dispatched and that it should arrive by 5 Nov 10. On 9 Nov 10 I was advised that there had been an error and that trhe item had been "mispicked" in the shipping department. Ane estimated delivery date of 13 Nov 10 was given. On 12 Nov 10 I was advised that there had been a problem with the courier and that the item should be with me by 16 Nov 10. On 20 Nov 10 I received another update to say that the item was now on back order with no estimated delivery date. On 23 Nov 10 I was advised again that it had been shipped and it arived on 26 Nov 10 - badly packed and rattling around in a large box but also packed in its own smaller box. I provided feedback to te company but, so far, perhaps understandably, it has not appeared on their website. I have no complaint about the eventual outcome and was kept informed by e-mail (the phone didn't seem to result in any response). However, I was disappointed with the time it took to deliver the camers. As a result the company refunded me the difference between the price I had paid and the price at the time it was eventually sent. Others may like to bear this in mind.
I checked by email if the product I wanted was in stock. They confirmed it was so placed my order. Product did not arrive. I emailed to ask why nothing received they said it was out of stock. The money had already been taken out of my credit card. They said could I wait another 3 weeks for their order to be shipped in or did I want to cancel. I therefore cancelled the order. It was a further 2 weeks before they recredited my credit card and only then after numerous requests for them to do so. Would never order from this company again.
Great seller on eBay, have ordered from them multiple times and have had no issues. They hold a good range of iPhone repair parts, which I'm always in need of! Delivery time is good, they do same day dispatch on phone parts so thats handy if I'm in arush to get something. A1 rating recommended.
PROS: easy to navigate site, excellent range of photography equipment, prices beat competition on nearly all models, staff seem knowledgable, quick delivery.
CONS: Only email support, sometimes takes a day for a response.
Definately more pros than cons so its worth a punt.
purchased a camera from JOAG and needed it quick for a job so I emailed them to see if I could pick it up from their warehouse near birmingham instead of gambling with the post, after a couple of emails they said I could come and collect eventhogh they don't normally allow collections. Excellent service from JOAG.
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