Was thrilled to find the Hudson jeans I liked on the Jeanography website at a reduced price. Was even more delighted to get an extra discount at the checkout. Imagine how disappointed I was when I received an email the next day to say that due to an error, they didn't actually have my size in stock. To their credit, they recommended a couple of other similar pairs, one of which I liked and asked if I could have them as a replacement. They agreed to let me have them for £150 (more then twice the price of my original pair) which I agreed to but then they emailed me again to say they actually didn't have my size in that pair either. Very disappointed.....
The site is easy to use and you can get amazing discount on branded jeans. I received the jeans on time and the packaging looked great, plus I got a free nail varnish. I'll definitely use them again!
After stumbling across this site and wondering if it was too good to be true, I decided I had nothing to lose and chose one pair of jeans but left the other two choices to Jeanology. I got an email asking a few questions about my size and preferences then a couple if days later received 3 beautifully packaged pairs of jeans - which all fit perfectly - and a free nail polish!!
i ordered my jeans and haven't arrived after a week and a half. have emailed customer service twice and no response. would appreciate some updates rather then getting emails all the time about offers! order number is 135002188
I ordered 2 pairs of jeans - one were out of stock. I was immediately called and emailed with really helpful suggested alternatives. So I now own one new pair of fabulous jeans in a brand I would never have tried - so 10 out of 10 for everything and I will use again!
Excellent customer service and wonderful jeans
I received my jeans which were too big. I rang TNT to collect them but as the account with Jeanography is in arrears, they will not collect them! I have tried to telephone but always goes to answerphone. I am stuck with jeans which do not fit and I cannot return. Never again.
Web site easy to navigate and the service team are easy to contact and always deal with and queries with an extremely fast, efficient service. No more hot stuffy changing rooms for me, the Fit First Time service saves me time and effort. Jeanography is a real gem!
Great customer service, really went the extra mile to help, thank you!
I placed my first order with Jeanography and received personalised advice from Liz as well as quick delivery. I love that you can try before you buy and wouldn't hesitate to use Jeanography in the future.
Ordered Hudson bootcut jeans and was very impressed by the speed of delivery. The jeans were presented in a cotton bag and packed very well in a box and plastic bag. They were a perfect fit with faded areas in all the right places. These are my special occasion jeans and would love to be able to order more for everyday wear but are quite pricey.
Quick, reliable, great friendly customer service...and amazing jeans!
I'm a woman who loves clothes and hates shopping. All those dreadful fitting room mirrors, the sameness of the high street, the rip-off parking fees (in Cambridge)... But I'm very picky about who I shop with on the web. Liz from Jeanography is a total sweetie. I sent her an order form lamenting the state of my tummy and she sent me 3 pairs of jeans to try, including a style I really liked by Silver jeans, which she said catered to curvy women. (And not hideously expensive either.) Silver jeans were beautiful but to my utter surprise the waistband seemed a bit baggy. No worries - despite the Fit First Time blurb stating you could have three pairs at once, Liz sent me out the 28 and 29 in the same style to arrive the next day, saying I could return all the ones I didn't want in one fell swoop to save me trouble. And the perfect jeans were a 28! (Yay! & that's on a fat day!) I've just called TNT to return the four pairs I don't want so if that goes without a hitch I will be one ecstatic bunny. I felt like such a freak on the high street, or always shopped for jeans on visits to New York. Jeanography firmly in my fashion book now. Aiming to get all my jeans from them in the future.
The best online shopping experience I've ever had. Great website with all the needed info about the selected jeans. Brilliant customer service - very knowledgable and helpful. Fast service. I will never buy my jeans anywhere else again.
A great idea and fantastic customer service. Jeanography takes all the hassle out of finding a great pair of jeans - that fit perfectly! The free next day delivery and free returns for First Fit customers is excellent and I has a few size queries that were answered promptly and Liz was so lovely and friendly. I will be buying from Jeanography again!
The team at jeanography really know what they are talking about when it comes to jeans. Very friendly helpful service. Never go any where else now i have found them. Telling all my friends, my husband will be next.
I was looking for a replacement pair of jeans as the brand concerned had stopped making both the style and fit I loved. Whilst searching online, I found out about Jeanography's Fit First Time service (they also sell jeans on a normal basis). It seemed like a good idea so I gave it a try.
Fit First Time involves you receiving 3 pairs of jeans with free delivery and without advance payment. You are invited to choose 3 different pairs of jeans yourself or pick one or two pairs you like the look of and letting an advisor pick the other(s) based on your own style choice. The advisor rings you and chats about what kind of features and fit you're looking for.
Once you've received your 3 pairs of jeans (next day delivery), you decide which you will keep and pay for, returning the rest free of charge via courier within 7 days.
This allows you to try different brands, styles, colours or sizes in a hassle-free manner. I found the advisor to be friendly, knowledgeable and extremely helpful. I was delighted with the jeans I received and ended up keeping 2 pairs.
Fit First Time is such a great idea and Jeanography have provided excellent customer service. I am very happy to recommend them to others and will most certainly be buying from them again. Fantastic!
I came across this website whilst searching for some jeans I had seen in a department store. Having a young toddler makes it hard to shop in stores.
I used the fit first time service to order the jeans I had seen and the stylist recommended two more pairs. They came next day and to be honest all 3 pairs were great! But I whittled it down to a fab pair of true religion jeans that the stylist recommended.
The future for buying jeans. Takes the hassle and stress out of going to the shops. Would highly recommend to anyone! A++++
I ordered 3 pairs of jeans using the 'Fit First Time' service and they arrived next day. I then tried them on at worked and booked the (free) courier who collected them that afternoon. It was the quickest and easiest jean buying experience I've ever had! Highly recommend.
I signed up to the Fit First Time service which meant I was sent three pairs of jeans totally free, for me to try on at home. I fell completely in love with two of the pairs (both Hudson jeans) and decided to keep one of them. If I'd had more money, I would have kept both of them. The fit is really good and very flattering. Really happy with the experience :-)
I had given up buying jeans online due to my large derrière. Having the option to 'try before you buy' is great with first fit time. I bought a lovely pair of skinny with my first order and I've now just ordered another 3 jeans with fit first time. They all fit perfectly and I'm struggling to decide which pair to send back!
This jean site is great!
They send you the jeans FOR FREE. Try them on and if u wanna keep them, only then will u get charged. There are loads of styles at different prices. Try them for yourself!!
I have such problem buying jeans, basically my head implodes after 30 minutes shopping around, so I'm very glad to have tried Jeanography's Fit First Time service. Delivered the next day, chose my pair and for the ones I didn't want, the return service couldn't be more straight forward. I'm a happy girl with a new pair of jeans.
Jeanography first fit
Amazingly helpful staff with really good listening skills and denim knowledge
Lots of choice
Delivery arrives on time
I definitely will be recommending them and shopping with them again
Good job Jeanography x
Jeanography is a practical and creative idea to help women choose and find their perfect pair of jeans. I was guided through the process by Elizabeth who was very helpful and knowledgeable. It was amazing to get my order the next day and try out 3 pairs of jeans in the comfort of my own bedroom. Girlfriends happened to be with me so I got a thumbs up or down as I was trying on each pair. Returning the jeans that I did not want was easy. I am now the happy owner of the perfect pair of jeans with no hassle, no fuss and no second thoughts!
I am not a big fan of shopping and even less of a fan of clothes shopping where I need to go and try stuff on. What's worse is if I have the baby in the stroller and my four year old, it's just impossible. The changing rooms aren't big enough to take a stroller in and 4 year old just gets bored. I am unsure of my size and don't have the money to buy a few pairs and take back what doesn't fit. Plus it means more trips to the shops.
Being a big Internet shopper Jeanography caught my eye. They have a Fit First Time Service. This allows you to have up to three pairs of jeans to try on in your own home and send back the ones you don't want and keep your perfect pair. Unless you want all three. The best part is you are not charged until you decide the ones you want.
As I said before I'm unsure of my size and what style would suit me so I spoke to their personal jean stylist who discussed my size, what I was looking for and made some suggestions for me. The jeans came in a box and then in a cloth bag, well packaged and once I picked the pair I wanted returning them was simple via TNT.
I'm one of those (apparently rare) women who hate shopping, which means I like to buy once and buy well. I've worn Rock & Republic jeans for years because they're comfortable and they last. But just as R&R went down the toilet my favourite jeans finally wore out. Desperate to find a replacement, I stumbled on Jeanography. Absolutely brilliant ... their Fit First Time service enabled me to try three different makes of jean in one shop, with free delivery and free returns. I don't even have to go to the post office for the return! I've found my R&R replacement in a supersoft pair of James Jeans (Hunter High Rise Straight Leg Black Clean) that are so comfortable you could be wearing sweats! Awesome shopping experience all round because I didn't really have to shop at all! It was all done for me!
This is a great shop with great people and excellent product. Shop with conference!
Having plenty of time to try and select your favourite jeans at home and make choice without rush what else can you dream about.
Excellent Quality and beautiful style of Hudson jeans - my favourite model Collins skinny jeans - will make you feel confident and love wearing them as they are so comfortable.
Customer service - 5 stars!
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