I couldn't be happier with the service I received at Jennings Ford Gateshead from the moment I walked in. They are friendly and helpful without any feeling of pressure from the sales team meaning the buying experience was straightforward and easy. The after sales service has also been excellent with all my questions answered.
I had been looking for a Ford Fiesta and had trawled the websites in the North East for available cars. Liked what I saw on Jennings site and went to investigate. Saw James Downey, told him what I was looking for, he listened to my requirements and showed me a vehicle which had just come in, which seemed to meet my needs. The car was yet to be cleaned and had a few scratches, but was right price and mileage. James assured me it would be like new when I collected it. He was so right and the whole transaction of buying the car was so easy and friendly. Would recommend Jennings to anyone. Thankyou
I love going into the Stockton branch of Jennings....everyone is so friendly and helpful. The purchase of my new Kuga went really smoothly thanks to the professionalism and thoroughness of Graham Reynolds. Would like to think I will remain a loyal Ford owner due to the trust I have in the dealership in Stockton.
Received great service from one of the sales associates (Craige farrow) in the Gateshead branch. Very friendly service, wasn't pushed into making a decision and I was taken through every available option. Car was delivered from another branch very quickly as I needed my car ASAP. Really enjoyed my experience whilst purchasing my fiesta and I was taken through all of my finance options, car options and any available add-ons. Will definitely return to Craige to make my next future purchase with Jennings Ford.
I recently purchased a car from Jennings Ford and I could not be any happier! The service I received was spectacular and everything was explained to me perfectly. I have recommended Jennings to a few people already and will carry on recommending Jennings. I will definitely use Jennings Ford again in the future. Thank you so much Jennings!! :)
I really did enjoy purchasing from Jennings, the car was delieverd quickly and service and MOT done asap. However the day after I purchased the car - I was stopped by the police for a rear tail light being out. I had not driven the car in the dark before - so I wasn't aware of it at the time. Not a good start to a new car! However the company (namely Craig) was extremely helpful and went out of his way to make thw buying process easy and enjoyable.
Sales men were really friendly and helpful, Our appointed sales man Marcus was easy to talk to and went out if his way to make the perfect deal for us, the aftercare service has been spot on too which you often don't find in other garages, will defiantly be recommending to Familly and friends.