Jennings Ford reviews

Jennings Ford reviews

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Review by confirmed purchaser

This must be our 5th car we have bought from Ford. Say no more.

We purchased our car from Stockton Car Sales Room. Alan Patten was very helpful and explained every thing we asked. We have had our Ford Focus 3 weeks now. No problems.
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Review by confirmed purchaser

Jennings Ford Gateshead SPOT ON!!!!

From start to delivery the staff at Jennings were a real pleasure
Made very welcome as soon as I walked through the entrance by the lady on reception I believe she is called Margaret
I had pre booked a test drive in a Kuga auto which was the type of vehicle I was looking for I was introduced to Ian McCluskey from sales who took me on a route to include various road conditions so I got a good feel for the car
After we got back to the showroom we sat and discussed model specs and prices etc
I left the showroom feeling very pleased but had other showrooms to visit and cars to test drive
After deciding I wanted a Kuga I got back in touch with Ian and asked for a further test drive with my wife and son which went very well once again
the next day I returned to do a deal Ian was very helpful with the all important details and guided me through the options available to make sure I got the car with the right specs for me and my family and most importantly at the right price!
I am now the happy owner of the best car I have ever owned
I would recommend Jennings and would especially like to thank Ian McCluskey for all his help THANK YOU !
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Review by confirmed purchaser

great service thanks craig

Very helpful and professional, I didn't feel under pressure.
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Review by confirmed purchaser

Excellent service!!!!

An excellent, friendly and efficient service. Felt no pressure at all from salesman, all queries and concerns were answered, I was kept fully up to date during waiting period for my new car. Upon delivery, was instructed clearly as to the features and controls of the car. Even afterwards salesman has been in touch to make sure we're completely satisfied and made sure no problems with my car. Excellent Service!!!
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Review by confirmed purchaser

Fantastic service

I really reconvened Jennings Ford, Paul Nixon was so helpful, we were completly satisfied with the service we got
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Review by confirmed purchaser

very good.

start to finish very pleasantly greeted,any questions answered as required.hand over was excellent.
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Review by confirmed purchaser

The best car buying experience I've every had.

Excellent experience, very knowledge, friendly but not pushy. The whole process from beginning to end was not stressful at all.
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Review by confirmed purchaser

First Class Faultless Customer Service

Having bought my current car (Ford Focus) at Jennings, a car I had been very happy with over the years, I thought I'd call in again just to have a initial look around to see if they had anything in my price range. Although I was only looking and not intending to buy I went inside and spoke to Mr James Downey one of the sales team. He was very helpful explaining that they had 2 Focuses on site that may meet my price range requirements. I went out to see them and one of them was exactly what I was looking for. Although the price was above what I was going to spend I enquired about part exchange. The price James then offered for my current car, that in my view was a more than fair price, brought the one I liked right into my price bracket. The rest is history as they say. I only had £2 in my pocket for the required deposit but fortunately my wife had her card and that was it. needless to say I'm over the moon with my purchase - a great buy as far as I'm concerned and no I am not a Jennings employee in case you thought I might be.

The customer service I received from James was faultless throughout. No pushy sales speel just friendly helpful and informative advice to all my questions. I can therefore say without any hesitation, bearing in mind I'm not one to go over the top on praise, this was a genuine 5 star service and on my personal experience I can't praise Jennings more highly.

Finally, on getting the car home a week later I did find a couple of minor issues I was a bit concerned about and rang James for advice. He had them both sorted in a couple of days to my complete satisfaction.

Would I recommend Jennings Ford to others?... What do you think!!!
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Review by confirmed purchaser

Really helpful without being pushy

First time I've bought a car on my own and found the whole experience very positive. Advice given at all times was helpful and informative, but I never felt I was being pushed into a decision. All staff in Jennings were polite and professional and made the whole process easy. Would recommend them to anyone.
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Review by confirmed purchaser

Friendly, well informed and efficient service.

Helpful friendly salesman, not pushy, treated us like people rather than just prospective buyers, he displayed good level of knowledge and happy to look up extra information, explain things. All round it was a good experience, felt they did actually care that we got the right deal for us.
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Review by confirmed purchaser

This is my best experience of buying a car and as I am eighty, I have bought quite a few!

I had done some research and I knew which model of car I wanted when I went approached Jennings. My previous experience of buying new cars had not always been one that I had enjoyed, so I was expecting much the same this time. However I must say I found it was a different experience this time. Everything about the finance, delivery, optional features of the car I had chosen was clearly explained in a pleasant way. Once I had decided to go ahead with the purchase, I was kept up to date with events, and the promises made about delivery were met. On delivery of the car the features of the car were explained to both myself and my wife. All In all I have been competely satisfied with the transaction .
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Review by confirmed purchaser

First Class Service

I recently purchased a new car from Jennings Ford Gateshead. The whole process was made simple and easy from start to finish and my car was delivered ahead of schedule.

I have dealt with other dealers in the past, and the service provided by Jennings is by far the best I have received.
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Review by confirmed purchaser

I was delighted with the service Jennings Ford provided.

I have no complaints about the experience I had with Jennings Ford. They were helpful and kept me informed of what was going on. Everything was simple and straight forward with no complex terms and bamboozling language.
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Review by confirmed purchaser

Excellent service from Jennings Gateshead

I will definitely use Jennings again as the customer service I received was excellent. I did go to another dealer first and felt like I was a nuisance to them....walked into Jennings, was met by Craig and the rest is history.
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Review by confirmed purchaser

Iv,e tried the rest and im'e back to Jennings because they are best

From start to finish the service i got from Jennings ford was second to none, also a special thank you to Tom (sales executive) who made our visit to Jennings so special. "Simply the best"
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Review by confirmed purchaser

first rate service and informative.

The service was excellent very polite, all questions and information I asked were answered and explained to the full. Best of all I got a very good deal with various extras thrown in thank you Jennings ford.
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Review by confirmed purchaser

car not ready for collection

Car was not ready at agreed collection time also had to return a week later to have agreed work done which took 3 hours. Had to ask for MOT cert as was not supplied at collection. Overall not the best buying experience
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Review by confirmed purchaser

Perfect! No problems

I had a lovely experience with Jennings ford and I would tell anyone to use this company! Lovely staff!
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Review by confirmed purchaser

WOULD VERY HIGHLY RECOMMEND

Excellent service
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what excellent company to deal with best car deal ever

I saw this car on the internet when I saw the price and mileage I made inquires
by email I got a very quick reply .The reply I recieved was just what I wanted to
hear I was given a very good trade in price for my car I wanted to exchange.
For a Ford C max now what can I say about Paul Robinson the sales executive.
He is very genuine person puts you at ease not pushy able to talk to him very
friendly . I would recommend any one to go Jennings Ford the best car deal
I have ever done
Derek Laughton

jennings-ford.co.uk Details

About this company

Visit Jennings Ford

Contact information

Call us on: 0845 002 0610
We live here: United Kingdom

Category

Jennings Ford is ranked 6 out of 51 in the category

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