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Reply from Jennings Seat

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Jennings Seat reviews

Good
8.7 out of 10

29 Trustpilot review(s)
Most recent review
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  • Reviews (29)
Jennings Seat

Review by confirmed purchaser

any car as long as its green

we had a good experience talking with geoff regarding our car mobilty is important to us and he took time to check out several models

Jennings Seat

Review by confirmed purchaser

was shown to the best SEAT in the showroom

from our first visit in September 2012 when we were considering renewing our Leon we were give expert advice and assistance in this case it was to confirm that a new Leon was due in the Spring of 2013, we were pointed in the direction of the updating web site to follow the progess of the model. We were eventualy invited to the showroom to see the promotional left hand drive model, we liked it and were happy that we had waited for it to be produced and we ordered the FR model built to our spec.
Our salesman Chris and the manager Craig were very accomodating and helpful, we got the trade-in price for our previous Leon that we were happy with as well as 3 years free servicing. Brilliant. This is now our third Leon, anything that needed to be done was handled without any hassle.
A very professional team, I can't think of any reason that we would change dealership.

Jennings Seat

Review by confirmed purchaser

An excellent experience in car purchase, no hassle and a fair deal expertly conducted by Chris Butt your sales representative.

We were really only toying with the idea of buying another car, and certainly not a new one, but we were given a complete rundown of the benefits and savings on offer by your sales representative Chris Butt, and without any pressures he convinced us that a new Ibiza was by far the best proposition considering the new car discounts currently available. We are more than happy with our purchase and the way in which the sale was transacted, and would have no hesitation in recommending Jennings Seat and Chris in particular for his helpfulness in making the experience so pleasureable.

Jennings Seat

Review by confirmed purchaser

1st class service from start to finish

I've been a seat owner for some time now and when i decided to renew i thought i would look around at other dealers for a different make and model of car.
I spent most of the weekend in and out of car dealerships but nothing impressed me enough to purchase something different. At the end of my search i went into Jennings Seat Dealers in Middlesbrough and was asked by Guy, a saleman, if he could help.
Within half an hour i had purchased a new ibiza and got such a cracking deal.
Guy was informative and straight to the point about the car and what he could offer.
Next time i am looking to renew i'll go straight to SEAT!

Jennings Seat

Review by confirmed purchaser

seat a pleasure to buy

brilliant friendly service not pushy sales people, very friendly .good deals everything explained .would recommend to all friends .lovely car,served by craig kane everything ready and went smoothly from start to finish.

Jennings Seat

Review by confirmed purchaser

could'nt fault

we arrived and were welcomed. would recommend jennings to anyone and would go back. thank you

Jennings Seat

Review by confirmed purchaser

Appaling service - a company to avoid

Absolutely terrible service; I purchased a car from them and because of their errors and sub-standard workmanship it had to go to their workshops on 5 separate occasions within the first 6 weeks of ownership.

On three occasions I was assured the car was ready and made the round trip of over 100 miles to collect it. On each occasion the required work clearly hadn’t been done correctly. They had either missed items that needed attention or fudged the job.

The matter was only resolved when I involved North Yorkshire Trading Standards, even then Jennings made no excuse or apology for their repeated errors and mistakes.

Avoid this company.

Jennings Seat

Review by confirmed purchaser

Jenning Seat

Excellent service, staff couldn't do enough for you would recommend them to anybody.

Jennings Seat

Review by confirmed purchaser

Helpful, no pressure, listened to our needs

Took time to listen to what we needed and matched us with a car. Friendly, took time and no pressure to buy.

Jennings Seat

Review by confirmed purchaser

excellent service and great turnaround

excellent service and great turnaround

Jennings Seat

Review by confirmed purchaser

Pleasant Buying Experience

This is our second Leon and we decided to buy from Jennings SEAT on this occasion because of the attractive deal they were offering at the time. The assistant was very pleasant and, when he couldn't answer our question, he referred us to another assistant who could. The information about the car & finance options was very clear. Most importantly, we did not feel pressured, as we have done at other garages. The whole process was uncomplicated and smooth. Our only issue is that our previous Leon was a l.4Tsi. We decided to be economical and went for the .12 Tsi this time. The car is very comfortable and nice to drive but, it will have to be said, we prefer the 1.4TSi for its burst of acceleration when needed and the way it handles hills and a full load. We would go to Jennings SEAT again.

Jennings Seat

Review by confirmed purchaser

outstanding service .

Guy Gibson was good enough to pick my wife and I up from Durham Station . He took us to Middlesborough where the car was ready and waiting for us . We had a few papers to sign and we were on our way . A big thankyou to Guy . Jennings is a fantastic dealer. They certainly went the extra mile to help us out .

Jennings Seat

Review by confirmed purchaser

Excellent

Very helpful staff. Simple and painless process.

Jennings Seat

Review by confirmed purchaser

top service very good and helpful staff

The staff (geoff inpaticula from seat middlesbrough ) were spot on helpful and always trying to get the best for you . The
Car was delivered on time and important very pleased
Thanks and hope to deal with u again

Jennings Seat

Review by confirmed purchaser

Disappointing

We have previously bought from Jennings Seat and were happy so we didn't hesitate to buy again. We saw a car that fit all our needs so we went ahead and purchased it. We were told to pick it up in 6 days and arranged a time. On the day of picking it up we received a phone call to go an hr later as they were fitting a new battery and they had sent the wrong one! On arrival we did the paper work and then proceeded to the car. Looking through the window I noticed it had not been valeted so they took it away and valeted it. My husband asked if manual, service history, radio key code etc was in and the salesman said yes. This was very important as we were going on holiday the next day in it and we had to check how everything worked!! Needless to say after driving away to visit relatives we checked for the above and guess what? NOTHING. We then had to drive back where we were given a handbook from another car ( same model) and were told they would have to order a new service history book as it has the chassis no. on it and hopefully we will get MP3 player key code. This is not the service I would expect, they had 6 days to get the car ready and we spent £10,000 on the car!

Jennings Seat

Review by confirmed purchaser

Excellent couldn't ask for better service by Chris Butt

I couldn't ask for better service at Jennings Seat Middlesbourgh.
I highly recommend this company hassle free buying a car. and Chris Butt the sales executive was very understanding and got me exactly what i wanted in the price range i wanted and also got it fast.

Jennings Seat

Review by confirmed purchaser

Fabulous car, so thrilled with it!

We are delighted with our new Mii! Nice nippy little car with so many good points I don't know where to start.

Jennings Seat

Review by confirmed purchaser

Very friendly service

Excellent service

Jennings Seat

Review by confirmed purchaser

Great car great service

The whole process went very smoothly and I am very pleased with the car.
Craig Kane the salesman was very helpful.

Jennings Seat

Review by confirmed purchaser

OUTSTANDING

I went in to get my old Seat Leon fixed, when I went in I was greeted by Craig Johnson who could see I wasn't happy and asked if I wanted a drink and asked what issues I was having. He was very understanding but told me as it was a Saturday the mechanics weren't in. He then asked me if I was interested in a new car as he could offer me a great deal on the new FR + Supa Copa, which I now have. The sales team where perfect.

Jennings Seat

Review by confirmed purchaser

Great Service.

Friendly service from a professional team.
Having just bought my 4th Seat Leon from the same dealership i might be a little biased. But over the last few years I've used this dealership i've had no call for complaint which in today's world is something to right home about..

Jennings Seat

Review by confirmed purchaser

Very good service

Having decided I needed a car with more doors decided on seat,very helpful friendly service no hassle at all.well looked after by salesman

Jennings Seat

Review by confirmed purchaser

1st class service thank you jennings

We are so happy with our new altea
Jennings seat made the experience first class,
Five star thank you jennings

Jennings Seat

Review by confirmed purchaser

Friendly and professional staff.

I recently purchased a Seat Leon from Jennings Seat and found the whole experience very friendly.The staff made me feel very welcome and at ease and were very professional with their advice and knowledge about their cars.I would highly recommend Jennings Seat for being customer friendly.

Jennings Seat

First class service from people who care.

From start to finish the whole experience was first class. Many thanks to both Craig Trainor and Graig Johnson.

Jennings Seat

Review by confirmed purchaser

straight forward. no problems.

everything was explained clearly. didn't have to chase anything myself was always kept informed. when I first logged my query online I signed up for some free music downloads as part of the deal but have never heard anything re this. if that could be looked into would be even better.

Jennings Seat

Review by confirmed purchaser

good service

friendly, helpful staff. Easy to deal with, kept in touch during process and happy with car I bought.

Jennings Seat

Review by confirmed purchaser

Very good

The experience I had with Jennings SEAT was very good, that salesman was polite and understood my requirements. Very happy with my purchase.