Reply from Jensonusa
[REPLY]
- Reviews (5)
- BradJK
- 3 Reviews
Fast shipping to Canada and great customer service
I took the plunge and ordered a pair of cycling shoes. Trusted reviews at various sites and the price was just too good too pass up. I had some concerns about the order but was put at ease after a quick online chat with their customer service. There was about a 2-3 day wait for one item to come from their warehouse but once that was taken care of I received the shipment the day after it was sent out! Although I had to pay for the shipping it was super fast and they took care of any GST/Duties so no stress about fees. Price wise they are ok, generally not the best but shipping is much quicker than over seas and some sale items are super bargains. I will visit them again, especially if I need something quick.
- Gert
- Aarhus, DK
- 25 Reviews
They are true just fast
I ordered parts for shipment to Denmark, they came very quickly, and lived fully to my expectations.
Note ..... one thing to consider.
You are going to pay, import fee to the Danish postal service (160ddk.)
Also ... you are going to pay VAT 25% ... this is full costs, this means costs for goods and shipping as well.
- Marsel
- San Diego, US
- 1 Review
Excellent!
I ordered a bike, including a bike build-up and some accessories. I wasn't satisfied with the wheels and handlebar tape on the bike, after which they replaced both with an amazingly upgrade!
Extremely satisfied by there customer service, good price/quality and good shipment.
Do they have something you're looking for? I can highly recommend them!
- christa lazuka
- miami, US
- 2 Reviews
Aweomse
I ordered some bike parts for my boyfriend. The sales person was helpful in making sure I got the right stuff.
- Aaron
- Kenora, CA
- 10 Reviews
That was fast (and not what she said).
I searched around the internet for a few things to purchase for my bike, JensonUSA and Chainreactioncycles were the two sites that were the cheapest and had the best reviews on the net, so for some of what I needed, I ordered from CRC, for the others I ordered from Jenson. I placed my order around 8 PM on a Thursday, the order was processed and shipped by 3 PM on the Friday, and delivered to my house at 12:30 PM the following Tuesday. I live in North Western Ontario, and the package came from Memphis, Tennessee. Regardless to say I am impressed, my only complaint is that it could have been packaged better, rather than just thrown in a FedEx box, but nothing happened so I have no complaints.
edit: April 11th, I made another order about a week ago, 2 days after I placed my order the package had arrived, and it was very well packed with lots of protection. What I like to see, rating changed from 4 to 5.
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