Jessops reviewed by

London, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Don't buy from this company, they only want your money.

I bought a Nikkon coolpix S4150, it worked for a few days until the battery ran down, I found I could not charge the Battery. I took the camera to the Abingdon store and demanded a replacement, they were useless and refused to give me a replacement or a refund, so much for the 30 day no quibble policy.
The put a new battery (which was fully charged) into the camera and said it was a battery fault, I did not believe them but they would not replace or refund, I used the camera for the next few week and when the battery ran down I could not charge it again.
I phoned customer service who said since I had the camera for more than 30 days I could only send it back to them for a repair.

The Camera was faulty on the day I received it so the sale of goods act should apply, the customer service rep said the only way I would get a refund was to take them to court.

I am currently in the process of doing just that.


They do not even respect the law.
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