Jet2 reviews

Jet2 reviews

Good
8.1
from 0 - 10
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satisfactory frip

was so satisfied with my experience travelling with Jet 2 both very smooth landings both at Glasgow and Malaga. thanks to the pilot, staff also very nice from check in to Cabin crew, ,
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Yet another brilliant experience with Jet2

Check in at both Manchester and Tenerife quick, smooth and efficient. Flights on time, airport staff and cabin crew absolutely fantastic. This airline must have the best staff in the business. Smooth flights always a bonus of course
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Jet2.wherever with this airline and you won't be disappointed

This is our first experience with Jet2.com and it certainly won't be our last! From the smooth check in to our return to East Midlands airport we couldn't fault a single thing. We travelled with my 92 year old mother who required airport assistance and everything was 'spot on'. We were impressed with the amount of leg-room and the staff were extremely friendly, cheerful and happy to help in any way. Pilot announcements were detailed and informative and all in all a great airline.
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This airline could really teach the big boys a thing or two about customer service

Yet again Jet2 have amazed me with their brilliant customer service and none of the petty squabbles you get on other airlines! The check in was smooth, no faffing around ramming cases into tiny cages to see if they fit, helpful staff who make eye contact, smile and are interested in you and a superb on flight service. An elderly couple were really well looked after, having their bags taken on for them by willing staff. I think this is possibly the best airline in respect of value for money, but also customer service. I'll certainly be booking with them again soon.
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Budget travel at its best

I have flown several times with Jet2 and never had a bad experience. Online booking and check in is quick and easy. Boarding always seems efficient. The planes are clean and quite comfortable. I have only had one delayed flight but that was due to my flight being diverted due to awful weather.

My only minor quibble is the charge forfeit checking in as check in is not optional it is obligatory. That being said it is clearly stated during the booking process which is why the quibble is minor.
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Brilliant

Helpful, friendly help you in anyway they can... would highly recommend flying with Jet2
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in out not messing about

have flown with jet2 a few times holidays and work nothing less than brilliant, organised, efficient, polite, I would say these economy flights are brill , staff are wonderful recently flew with them (September 2013) very fast book in not longer than 10mins and a very smooth flight outward and return flight I know who we will fly with from now on
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Excellent!

Why waste your money on bigger company's! Jet2 has been the best airline i have ever used. Checked in within 2 minutes - not 1 delay - arrived earlier than expected both there and back. Staff where fantastic. There really was not 1 fault with Jet2 and would / have recommended to anybody i hear going away.
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Friendly airline

We chose Jet2 due to their competitive prices. Our experience whilst travelling with this company was excellent. The staff are extremely friendly and helpful and the Captain kept us fully informed as to what was happening with our flights. The take-off and landings were really smooth. All in all, a very good experience. I would recommend Jet2 to my friends and family.
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Good airline carrier with pleasant staff

Have flown with Jet2 a number of times and the staff are always pleasant and on my last flight I had a female captain which I've never experienced before... and yes, she was brilliant at parking...
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EVEN THE ANNOUNCEMENT ACCENTS ARE FRIENDLY

Despite often flying on "mainstream" airlines this has to be our favourite airline. Friendly cabin crew and good punctuality make this a real winner. there is plenty of legroom and the times of flights are usually very convenient.
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Good company to fly with

Great flights to Rome September 2013 from Leeds Bradford. I booked and checked in online. Everything was punctual and on time. We were well informed and given all the appropriate information (which I was able to print off at home). Very friendly and well mannered staff. Very impressed with the company in general as this was my first time flying with jet2. Will definitely be using them again.
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Beats all "budget" airlines and most "regular" airlines for service and value.

Jet2 is "the" way to fly, excellent value, friendly service, many routes to choose from with great destinations.
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Absolutely superb!!!

My legs turned to jelly when we discovered we'd left our passports at home!!! With any other company we'd have missed the flight!!! Jet2 were kindness itself. The rest of our party went through security and Jet2 staff kept going between the 2 giving updates.They allowed us to go through security later than any other airline would have. I can't thank them enough. We'd used them before - their 22kg baggage allowance and free airport parking is brilliant. Travelling with my 90 year old mum a very small airport is ideal - she hates airports. I've already booked 2 holidays for next year - unfortunately Jet2 didn't go to either destinations but I'm so grateful and so impressed that , in future, I'll check their destinations first as Jet 2 are far and away my favourite airline!!!
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the future of budget flying

i have used these guys several times.always provide you with a superb service and all that with a smile.nothing is too much trouble for them and they really do seem to enjoy their work.i will continue to use them when ever possible.my first choice always.
the aircraft are modern and clean as well as comfortable.
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Jet 2+

Having booked my family flights like Scrooge McDuck in the past I realise you get what you pay for, Jet 2 allows me to keep my wallet tight but with no compromise to service, well and keep ahead of the competition.
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A budget airline that seems to like it's customers

Having flown Ryanair (ughhh), and Easyjet (OK), these guys seem so much more friendly and efficient.
Booking, choosing the various options (seat position, meals, baggage) and boarding were all simple online.
On board there was plenty of legroom, and the overhead lockers were roomy.
Two criticisms: even though we'd checked-in online, we still had to queue at specific desks to hand over the luggage; apart from saving £17, there was no advantage. There were a lot of emails between booking and take-off, that didn't tell me anything I needed to know.

Overall we were pleasantly surprised with the experience, and they will be our first choice in future.
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Jet2 made a good impression

Jet2 from Manchester is a painless experience. Obviously, as with all budget airlines you need to pay extra for hold- luggage. I suppose some travelers can get along with cabin luggage only - but not my partner!
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Jet 2, Highly recommended

Jet 2 from Leeds to Ibiza. Great airline and crew. No flight delays. On line check in saves time at baggage counter at Leeds but could be speedier in Ibiza. Have used Jet 2 for many years and rarely have any delays or problems. Highly recommended
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Great service but .....

I had great service from the crew but please could all airlines request that people use headphones with MP3/games devices? I had to listen to Josh's choice of music and his games booming and hissing. How do I know the boy was called Josh? His father kept saying as we were making our way down the runway "Josh you must turn your phone off" in the most pathetic voice that I would have been surprised if Josh had listened.

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Jet2 is ranked 9 out of 26 in the category Flights

Jet2 is ranked 135 out of 327 in the category

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