Reply from Jetsetter
[REPLY]
- Reviews (25)
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- Lara Rosenblum
- New York, US
- 1 Review
Cannot professionally process inquiries
So, they had this competition - it was a booking of a Malta cruise for $100, and you had to be the first one to get the deal. There I was, with my browser ready at 3:59 pm..and VOILA! The option to book was available!! I quickly selected it and got an error message that said, please contact customer support and reference error #701. I called, someone picked up and said, Oops, you didn't call Jetsetter! Let me transfer you. 20 minutes later someone finally answered and said, "Oh, right..yea there's nothing we can do about that, it was a site error."
I emailed them a screenshot of the window that showed that I was, in fact, able to book the room! It was showing up as "available" but just would not let me check out. He said, "I understand, but the error message you saw just means the inventory is sold out." Obviously, I was not the only one that received that message, and the only reason I was on hold for 20 minutes listening to their annoying music was so that someone could manually help me process my request.
Overall, poor, poor experience, and the only thing I was told was to go on Standby. Yea. Right. Thanks.
- Nicky Gethin
- Dublin , IE
- 2 Reviews
Best Travel Website!
Jetsetter is always the first place I check when planning a holiday. The site is so inspiring, I could spend hours looking through the beautiful photos! It consistently delivers on great deals and amazing hotels.
- Sairam
- New York, US
- 1 Review
Quality travel at an affordable price!
What a relief from boring and un-inspiring sites I have been using. Jetsetter definitely changed the way I think about travel. Kudos!
- Heather
- Boston, US
- 2 Reviews
Inspiration at your fingertips
Finally, a travel site that actually helps you find the perfect vacation, even when you don't know where you want to go. I love browsing through the amazing photography and reading about hotels that I never would have discovered on my own. And then, to have killers deals at all those incredible hotels on top of it....next stop Marrakesh!
- Amarna K
- 1 Review
Extremely Happy with Service!
As an avid traveler, I primarily enjoy visiting the lesser known (but just as spectacular) travel destinations. Jetsetter did not disappoint one bit in finding those exotic getaways for me. The travel experts were very knowledgeable about the locations/regions they covered. Not only that, they were genuinely interested in planning the best possible itinerary for me keeping in mind all the specific requests I had made. I have never seen such attention to detail and excellent customer service on any other travel site. Kudos to the Jetsetter team!
- Stuart H.
- Trumbull, CT, US
- 2 Reviews
Amazing offerings and detail
I have been a member for a while and booked several vacation getaways easily online. The one time I had to reach out to their customer support team they were fast, responsive and answered every question about the property in question. Each time I have arrived at my destination the property has been just as beautiful as displayed in their photos and their reviews were spot on. I look forward to their daily specials and finding the next great deal.
- Connie L.
- New York, US
- 1 Review
Incredible vacations
I've stayed at several hotels that I booked through Jetsetter, and without fail, they continue to blow me away. The pictures and reviews are true to life so you get what you're hoping for. Plus, cruising the website is a fun way to escape stress and force yourself to figure out ways to save more money to take more trips!
- jwells21
- New York, US
- 1 Review
Trustworthy -- and gorgeous!!
I love to look at Jetsetter when I want to be inspired. Travel is my passion, and the site makes me feel like I can go anywhere. Love the verified reviews -- after reading a few, I feel like the writers are old friends who are giving me the inside track! Scrolling through the photos always gets me dreaming -- but then I can book it easily and BAM. I'm there.
- Chris
- 1 Review
Great website
This site has great deals and I visit every day. I have not made any bookings yet but I want to take a trip to pretty much every destination they sell.
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- Geraldine
- Brooklyn, US
- 1 Review
Best Travel Site Ever
Jetsetter.com combines gorgeous photos and sleek design with snappy write-ups and amazing deals. And, with the launch of Jetsetter Homes, villa rentals just got a whole lot sexier.
- Brad T
- Nyc, US
- 1 Review
Amazing travel deals site!
Wonderful deals and pictures that keep me dreaming all day long! (great customer service too!!)
- rachel
- New York, NY, US
- 1 Review
inspirational and attainable!
Love the amazing collection of properties on this site. I would never be able to find many of these beautiful spots on my own. Inspires travel to places you never thought you'd go, and to top it off, the rates are easy on your wallet :)
- felipe traveller
- 1 Review
I LOVE JETSETTER.COM
Amazing design, amazing destinations, amazing hotels, amazing prices. What else can you ask for?
- tony g
- Jersey City, US
- 1 Review
Great Customer Service
Their customer service team goes above and beyond what is expected every time I have dealt with them. Great prices, easy site. What more could you ask for!
- S Desai
- Chicago, US
- 1 Review
Gorgeous and fun!
Beautiful, enticing photo spreads.
Great reviews from editors and customers alike.
Easy to book and manage reservations.
Win, win, win!
- Anthony
- New York, US
- 1 Review
- Juliet Gethin
- Dublin, IE
- 1 Review
- Gregory Valls
- Paris, FR
- 1 Review
Un site sur lequel on est deja en vacance ...
Superbe site de voyage ou un véritable effort est fait sur la qualité des produits et sur la mise en valeur.
Beaucoup de choses différentes des autres site de voyage avec en plus de bons deals. C'est en plus toujours un vrai plaisir de regarder les différentes photos meme quand on ne part pas en vacances ...
- IN
- 2 Reviews
Inspirational vacations
I'm constantly inspired by what Jetsetter has to offer. I've booked four trips through their site and all have been beyond what I expected. Great deals and beautiful site!
- bob
- new york, US
- 1 Review
Beautiful website!
the most beautiful travel website i've ever seen... inspires me daily with their vacations!
- KF
- Bethesda, US
- 3 Reviews
great pictures and amazing trips!
I love the cool trips jetsetter puts together. I've always found the customer service helpful with any questions I have about pricing. I also use the app and it's really easy to travel plan on my phone!
- Will
- new york, US
- 2 Reviews
Really great deals and beautiful website
Always has the best deals and recommends great hotels I would not know about otherwise. Also, their support is top-notch: I've received upgrades twice while travelling with them. It pays to be a jetsetter.
- Kellie
- Roswell, US
- 3 Reviews
Like porn for the traveler
I hate shopping and the emails I get from Living Social and Rue La La only cause me stress. But, Jetsetter's emails I open every day and spend a few minutes traveling around the world from my work cubicle. Thank you Jetsetter for taking me to the top of Machu Picchu and around Tuscany via guided bike.
- Allen
- new york, US
- 1 Review
Nice pictures, great customer service
I booked a few hotels with jetsetter on my recent trip to italy. The hotels were great and the customer service was really helpful when i needed to make a few last minute changes. thanks jetsetter!
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- Kristian
- Århus, DK
- 33 Reviews
Luksus hoteller til discountpriser!
Købte ophold på luksushotel via det lukkede rejsenetværk jetsetter.com og sparede næsten 70% i forhold til hotellets normale pris. Alt forløb uden problemer og re-konfirmering skete per e-mail uden problemer. Alt i alt en god oplevelse! Vil du have adgang kan du oprette dig via dette link: http://www.jetsetter.com/invite/37944061ayxgnw3ew7ev dog er netværket lige pt. åbent for en kort periode.
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