I ordered a Hultquist bracelet at an unbelievably cheap price, received a confirmation email, but was later emailed to say it was out of stock. I signed up for an email to notify me if it comes back in stock. Upon receiving such email I immediately ordered the product again. After that was done I noticed it was changed to out of stock, so it seemed I did indeed buy the one bracelet that came back into stock. I received another email again saying it had to be cancelled because it was out of stock. It appears that they have a substandard stock system or do not update their website. I felt yanked around. I won't be shopping there again, would rather buy from somewhere else at a higher price knowing that I would get what I ordered.
Made a large purchase of pandora jewellery on the web site (£ 800) through topcashback. They were offering 12% cash back on all the purchases conducted online if you clicked through the topcash back web site. After the purchase was completed they refused to pay cashback motivating that they did not pay it for pandora jewellery. How about telling the customers in advance? Now they put a disclaimer but there was not one when I ordered back in Sept.
Their web site appears to be inflexible, your card has to be registered to the same address as the delivery address. Again, no information about this on their web site.
Finally, they did not provide the pandora boxes for a few jewellery items and did not include branded carry bags either. They, however, advertised on their web site that all items come complete with pandora branded box and a bag. They also show pictures demonstrating that.
I was disappointed with my experience mainly because I felt they mislead customers in order to get their business. No need to mention, I will not be buying from them again.
I had never heard of John Greed Jewellery before till i found them via google. I signed up and brought some items and the process was soooo easy and simple. From the day of ordering, til the day i got my items was a weekend. They were super quick and when contacted, they responded quickly. They were polite and very easy to deal with. The items were tightly wrapped and were secure. I will be ordering from them again, it was a pleasent shopping experience.
I had left my Christmas shopping til the last minute ( won't be doing that again). I found 3 perfect gifts on here and if I wondered before 2 I got them the next day. They have an amazing range of pandora. I now get emails when a new range is out. I will def be using them again
First came across when considering pandora bracelet. Website is excellent, postage is quick and, depending on purchase, free. Customer service is flawless, eg. quick response to queries, email communication at each stage of order process etc. Also worth looking out for their excellent occcasional special offers via website or, even better, 'liking' on facebook to get 2 amazing daily offers! OK, not all will appeal but fantastic savings as they they clear stock etc. No hesitation recommending this fabulous company :-)
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