I ordered and it arrived, shortly after.
Writing on behalf of Joseph Gartell (whom doesn't have Facebook!)
The most appropriate word I can use to describe the services offered by John Jones is “peerless”.
Every aspect of their work is first-class; from the consultations with their friendly and knowledgeable staff to the impeccable quality of the frames they produce to the comprehensive assistance they provide with marketing.
Their client-care is the key; all representatives are so friendly, proactive and helpful. All decisions are discussed, every possibility considered and accordingly the outcomes are exactly as hoped for.
I too am now a Client for life!
I've been immersed in the photographic community for over 15yrs years now. As a student, as an Agent and now as Creative Consultant; it's easy to see how I've ended up with such a large photography collection.
I had a few prints I'd bought that I needing framing and fancied trying out a different company. So as an avid Social Media user I put the word out on Twitter for a good recommendation. And nearly all the replies came back screaming "JOHN JONES!" Of course I knew the name but had just never thought to bring such a small selection of prints to you.
So I swiftly followed JJ on Twitter, was in turn swiftly followed back and after a bit of chatter I decide you were the framers for me. From that very first online conversation, all through the wonderful consultation with the incredibly knowledgeable framer I was paired with, through to the delivery, I was utterly impressed. Every person I came into contact with was friendly & helpful beyond the usual level of customer service you expect. Truly outstanding.
You have me for life! In fact I've just bought a new piece at auction . . .
I always trust John Jones to deliver top quality frames and on time. They work with you to ensure that you get the best frame for the work and they show a real passion for the process. I would definitely recommend them.
They have helped me on my portrait project for charity in delivering me 12 top quality stretched canvases. I couldnt have done this without them. I have been using their canvases since degree level, and will continue to use them in the distant future!
I trust John Jones to frame my work beautifully. The quality of their stretchers is excellent. I've always found them to be helpful, professional and knowledgable. And they seem to have a genuine passion for working with artists. Top notch.
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