Your staff are generally wonderful and very knowledgeable. I commend your pricing policy which is totally fair and easy to understand. The fact that you only show reductions on genuine Clearance items is so refreshing. Please, please never resort to the dishonest "discounting" employed by your competitors where top prices are fictitious. Also, by not paying commission I never feel intimidated when shopping at John Lewis. Your founder would be proud of you. Beware of the over zealous marketing man/woman!
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