John Lewis reviewed by

Sheffield, GB

8 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

A name you can trust.

I've shopped in the stores and through the website and always had the best experience doing so. Great choice. Good Service and 'Never knowingly undersold.'

Hard to find a reason to buy anywhere else other than if it's a product or model they don't supply.

The only weak area I've discovered is in the supply of blinds/soft furnishings but in my opinion this was down to the staff in that department in the particular store I visited. In this area where the product being supplied included a service element (i.e: The installation) there is a need for a more complex discussion in finalising the sale so the customers requirement is met successfully. This needs a more motivated and flexible sales staff rather than the 'Computer says no' type so often found in the high street. I must say though, this is NOT the norm in John Lewis and so not indicative of the whole group, just 1 depatment in 1 store.
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