John Lewis is changeing for the worse
I have to agree with your recent posts regarding deteriorating service at JLP. Firsty their stock levels are extremely low and you are are asked to order on-line. No point as you will probably buy at Amazon which is cheaper. Secondly, in common others, I have had several items which have obviously been returned but somehow end up by being resold as new. Thirdly, when you return a faulty electrical item you are directed to the technical support desk where it is common to wait for an hour. Fourthly, the restaurants are outrageously expensive, serving weak coffee and, in my view, very average quality food, an even worse experience because you are surrounded by dirty uncleared tables. I just dont believe their stories of increased sales, most of the stores look relatively empty.