My ABBA costume was great and my order was processed efficiently and arrived very quickly. The costume was perfect for an ABBA tribute evening & I had a great time.
Thank you, Jokers Masquerade!!
Clothes were as I expected. Good finish, thin material but looked exactly like the picture. The local collection service was brilliant. Cheap, convenient and sooo quick. Will definitely use again. And I went through TopCashBack which is even better!! Thank You.
Jokers Masquerade is brilliant, loads to choose from, great value and really quick delivery, can thoroughly recommend.
From the point of loading the web site to receiving your order everything is perfect, the web site gives you all the size information so you can select the right sizes, once the order is placed you get regular updates and they will call you if there is a problem with the order. Once the order is dispatched you have tracking information and even after the item has been delivered you get an e-mail to let you know it's been delivered ( this is perfect if you are out and it's been left with next door)
It was very easy to use your website and order what I needed for my fancy dress party. I bought the item and paid for click and collect which was cheaper than delivery and arrived in 2 days
Excellent service will definitely recommend and use again!
Well chuffed with my outfit. I spent ages trawling the internet fir what I needed. Found it with these guys. Got exactly what I needed at a cracking price and no messing with delivery either! Cheers.
I am a customer that is of a larger build but the choice of costume I was given was very extensive, with full descriptions and photo's to back up each product line. If you need a fancy dress costume in a hurry the this is the company to use as I placed my order @15:30pm and it was delivered to me the following day before 13@00 pm and that was just using the regular postal option.
The costume itself was of a great quality and everything that I was expecting and made my fancy dress party a fun experience.
When you consider that hiring any fancy dress costume will cost to £30 plus the value of buying one of these costumes is a no brainer.
Love the value, love the costume, love the company.
Looks really nice. Good size, I'm a 14 and this is just right. The hat and arm frills really make the costume and it arrived really quickly Too. Overall I am rreally pleased with this purchase
Ordered the 118 118 costume and also the wig & moustache set to go with it for a charity event I was doing, the order was delivered using the 'drop box' facility whch worked very well.
On opening the parcel I found out the wrong wig & moustache set had been supplied which was not good as I only had 1 day to try to sort this out before the event was taking place.
I rang Jokers first thing in the morning the next day and spoke to a very helpful lady named Phillida, I told her of the situatian & she said she would need to check their end to verify I had been sent the wrong set and would ring me back, Sure enough they agreed I had. they offered a replacement straight away without any hesitation to be delivered in a few days.
As I was due to do the Charity event the next day I did not have any time spare to get hold of anything quicker, I explained that I was taking part in an event the next day and really needed this urgently, Phillida dealt with this very effeciently by organising the despatch of the replacement direct to the event venue on a pre Noon delivery service, this arrived at 11:30 just in time for me to do the event.
I would use Jokers again even though there was a problem, but the way in which the company dealt with and helped sort this out was brilliant, a lot of other companies I have used could learn alot from Jokers about customer service.
A final special thank you to Phillida who really cared about making sure I had the full costume in time for me to take part in the event.
time frame both negative and positive>
Positive, delivery was made in less time than predicted.
Negative, because when you ask for an item which you currently do not have in stock you are not able to confirm how fast you will getting and provide an inaccurate time frame (we should receive more suits within the next 2-3 months)
Apart from it, everything well extremely well
The quality of the products are very good had a query after recieving the items and was contacted back from customer services the next working day. would recommend anytime
The outfits that we bought were brilliant. Value for money and plenty of stile. As santa, with the the help of the suite from Jokers Masquerade I beat all the others with ease.
Comfortable too, I had no problem waring it for the whole evening.
Excellent. Easy to use website. On time delivery . Hilarious costume
The outfit was ideal for our fancy dress party and fitted well. Material was a but thin, but for the price, it was value for money.
Used the Bybox method of delivery. This was excellent. Delivered within the timescale, and received both an email and text as soon as it was ready for pick up. Would highly recommend.
F*****g Star Trooper Costume! my 6yr old grandson Conal who the costume was purchased for tried it on with his older 9yr brother Lennon watching on. Cue mayhem! Conal ,,,this is too big!... its not the one I wanted!...send it back! .... Lennon,can I try it on?... Conal goes mental!! Noooooo! he can't have it! ...Lennon tries it on ,perfect fit!
Tears ,Tantrums, Snotters! Now I have to order another costume.Please help me!! I am going MAD!
I left ordering this to the last minute so was pleased that it arrived in good time. Really liked the locker collection idea, took the stress out of being home for the delivery. Wish more companies did this.
Excellent website with a huge variety of costumes available with a range of prices too!
Very easy to order online,was delivered within time frame with regular email updates.
Excellent service all round.
Loved the shrek gingerbread man costume felt like a real gingerbread man only downside was the back had very little Velcro but easily rectified great service speedy delivery
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