Joyetech UK reviews

Joyetech UK reviews

Good
8.9
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
287 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Not arrived yet ????

As above .....
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great products!

I bought ecom e cig, I am very happy with it!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent customer service and speedy delivery

Excellent customer service and speedy delivery. Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent and very fast.

You could not wish for better service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Avoid this Company

I Bought an Ego-CC from Joyetech UK a few weeks back.

It worked fine for a week or so and then liquid began to pool continously directly under mouthpiece so that every deep drag was accompanied by some foul tasting eliquid.

Tried all of the various fixes - recommended in gibberish english on their own site - and elsewhere online. Spent hours.

None worked.

Emailed them outlining problems and sending pictures.

Returned the item to them. They returned it saying it was fine - ( not even wiped properly of eliquid - pieces simply fecked back in the box)

Still not working and in no way fit for purpose - so much liquid still pools so there is no way to take a drag without some (of this toxic liquid) getting in your mouth.

A thorough cleaning of all parts or changing to new atomiser head only solves the problem for an hour or so.

Product looks great / site looks professional - Both are misleading.

Avoid.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fast high quality service

I have been using Joyetech for years and have never had any problems.
High quality products, fast shipping and excellent service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

E roll

Fantastic service from start to finish and a good customer service 😄
joyetech.co.uk

Reply from joyetech.co.uk

Hello Catharine,

Thank you for taking the time to leave us a review.

We are happy you are enjoying your eRoll kit! We always strive to provide the best customer service possible, and we are glad you agree!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

execellent service and quality items

the items ive purchased over the last 12 months have been of great quality and not like some of the cheap and nasty items that ive purchased on other websites and shops.i have recommended joyetech to all the people i know that want to stop smoking as they have quality items that last and service and delivery are second to none.
joyetech.co.uk

Reply from joyetech.co.uk

Hello James,

Thank you for leaving us this great review!

We are very pleased you enjoy the quality of our products, and we certainly think ours are a cut above the rest! If you ever wish to refer a friend, then all you need to do is email recommend@joyetech.co.uk and give us your name and email, along with your friends details who you would like to refer, and you will both receive 30% off your orders!

Kind Regards

Joyetech UK
joyetech.co.uk

Reply from joyetech.co.uk

Hello Paul,

Thanks for taking the time to leave us a review.

We are very pleased you are happy with the products and service we have provided, and we hope you will visit us again in the future!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Pleased with the quality and performance of eRoll and taste of eliquids

I am really impressed with the quality and performance of eRoll. These small, light and robust devices hold the charge just long enough for a vape session and having a portable charger that fits in my pocket allows for full day vaping on the go. No faults at all and the delivery was quick. Combined with a hefty 20% site-wide discount and a very tasty liquids (Banana, Cappuchino, Virginia) the whole experience of shopping at Joyetech UK and using the product was spot on and of unbelievable value. Being disappointed with the 1st gen. Ego-T in the past I was reluctant to give Joyetech another try, but luckily the product quality and price improved considerably and I am happy to use their products exclusively for the time being.

If you are considering buying eRoll, I am sure you will be happy. Even if you are vaping a lot, with two batteries (included in the package), you will be very satisfied with both the throat hit and vapour production (insane for such a small device). If you are a fan of cig-a-likes look no further - this will save you a ton of money. I vaped SkyCig and E-lites before and they don't even compare in price and taste department. Whole new experience. The whole thing looks very stylish and high-end too.

Good job Joyetech UK.

(typos fixed ;)
joyetech.co.uk

Reply from joyetech.co.uk

Hello Martin,

Thank you for leaving us this fantastic review!

We are glad you are enjoying the eRoll, it is indeed a very nice elegant device, and with the eGo-C atomizer head inside it, the vapour production is equal to that of the larger devices only in a much smaller package!

We hope you will continue to enjoy using the eRoll for a long time to come, and look forward to seeing you again in the near future!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Briliant product!

I tried another cheap brand that broke down after two days. Joytec delivered promptly, a few days then I had it at home! 😊

Its a well thought thru and perfectly produced product that feels genuine and solid.

Thanx! 😘
joyetech.co.uk

Reply from joyetech.co.uk

Hello Mattias,

Thank you for leaving us a review.

We are glad you are enjoying our products, we are proud to provide the highest quality devices and customer service and we hope you will visit us again soon!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

A brilliant buying experience.

I highly rate Joyetech. Order delivered the next day, fantastic quality as always from this company.
joyetech.co.uk

Reply from joyetech.co.uk

Hello Kambiz,

Thanks for the fantastic review!

We hope you are enjoying your products and the service we have provided, we pride ourselves on delivering the highest quality products and customer service possible and we hope you will visit us again soon!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, fast delivery, good prices. What more do you want!

Great service, fast delivery, good prices. What more do you want!
joyetech.co.uk

Reply from joyetech.co.uk

Hello Martin,

Thank you for taking the time to leave us a review.

We are pleased that you are enjoying your products and the great customer service we provided you. We hope to see you again soon!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

I would recommend this company a pleasure doing business with them.

Have purchased a few items from joytech, their customer service is first class, I have recommended them to a few friends who have also been pleased.
joyetech.co.uk

Reply from joyetech.co.uk

Hello Fiona,

Thank you for the great review and for spreading the good word about our company!

If you ever wish to refer a friend, then send us an email with their name & email address and yours too and you will both receive 30% discount off your orders!

We hope you will visit us again soon.

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fast delivery 10/10

Trust this site !!!!..
joyetech.co.uk

Reply from joyetech.co.uk

Hello Alan,

Thanks for the great review!

We hope you are enjoying your products, and look forward to seeing you again soon!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

non ho ricevuto il liquido per sigaretta come da contratto

non ho ricevuto il liquido per sigaretta come da contratto
joyetech.co.uk

Reply from joyetech.co.uk

Hello lauro,

Thank you for leaving us a review.

Please can you contact us at info@joyetech.co.uk and we will do all we can to help you with your query.

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Company are fantastic, product design is poor

I purchased an EVIC from Joyetech and am very pleased with the actual ecig. The control ring design is very poor, it is loose and dosen't always do what you wnat it to do.
It is slow to start when you press the activation button, the lcd is difficult to read and it seems underpowered.
I spoke to a customer service person and they didnt seem to know what they were talking about.
joyetech.co.uk

Reply from joyetech.co.uk

Hello Nik,

Thank you for leaving us a review.

I'm sorry to hear about the problems you have experienced, if there is anything else we can to help you please do not hesitate to contact us.

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

speedy delivery

good ordered and deliverd in two days. all products are genuine. one of mine was faulty but a sppedy phone call resulted in a completely new part free o f charge. the young man who dealt with this was very polite and freindly.
joyetech.co.uk

Reply from joyetech.co.uk

Hello Margaret,

Thank you for taking the time to leave us a review.

I am glad that we were able to sort your issue out and that the customer service was great! All our products are genuine Joyetech and we are proud to be the UK's official Joyetech distributor!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very good customer service and fast response

I had trouble with a couple of batteries, they sent me a replacement to keep me going,and a freepost envelope to send the others back for testing. Good advice and swift service with batteries sent back in a matter of days. very happy
joyetech.co.uk

Reply from joyetech.co.uk

Hello Matthew,

Thank you for leaving us some fantastic feedback! We pride ourselves on delivering exceptional customer service, and we are happy we sorted out any issues you had and we hope to see you again soon!

Kind Regards

Joyetech UK
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Good shop, excellent customer service

I bought an eRoll kit, which is very well made as described, in particular the charging case is fantastic, it lasts me 2 days. Very quick charge of the batteries. I am not a heavy vaper, I feel comfortable with e-cigs so the eRoll is fine for me. The 'cover getting hot' is not different from the normal e-cigs, like for the cartridges of the e-cigs if you chain vape it's getting hot, so no problems with it for me. The only thing I like less is the plastic tank that gives you a plastic feeling like in your mouth. I wonder if it could be made in a different material.
joyetech.co.uk

Reply from joyetech.co.uk

Good Morning,

Thank you for the great review!

The eRoll kit is a very elegant package and we are happy you like it. We are always looking to improve our products and thank you for your feedback. We hope to see you again soon!

Kind Regards

Joyetech UK

Why choose Joyetech UK

Expert Customer Service

Our knowledgeable and friendly customer service team are on hand to answer any of your queries.

Same day dispatch

All orders made before 2pm through Joyetech UK will be dispatched the same day.

Customer Loyalty

We reward our loyal customers with regular discounts and bonuses.

Recognised quality

The Joyetech brand is recognised world wide as the leading manufacturer due to our quality products and innovative design, we are continuously striving to be at the forefront of electronic cigarette technology.

Why choose Joyetech?

We are a part of the single largest e-cigarette company in the world and we are proud to uphold the values of quality, consistency, durability and value for money.

Visit Joyetech UK

Contact information

Call us on: 01254 264118
We live here: 1 Elder Court, Lions Drive. Shadsworth Business Park
BB1 2QS Blackburn
United Kingdom

Category

Joyetech UK is ranked 15 out of 28 in the category Batteries & Power Supply

Joyetech UK is ranked 18 out of 33 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.