I ordered wedding shoes for my sister worrying and crossing my fingers that it would arrive on time to Australia...boy was I surprised when it came a week earlier than expected!
You lovely ladies from the store answered all of my questions regarding the shipping timeframe.
Couldn't fault the shoes purchased and service!!
I have ordered from Jules B on a number of occasions. Being in Australia i was a little concerned at first but every time goods delivered within 14 days... and exactly what i ordered. I have not been disappointed in my dealings with Jules B.
I only stumbled onto julesB by chance.This is the first time I used it , I found thd goods are well priced and the delivery is as promised.Love the proper package ss well! Definitely recommend! !
What a brilliant smooth purchase. Informed all the way of delivery right down to the hour it was going to be delivered ! Beautifully packaged by Jules B, so would have been lovely gift. I would definitely order from them again.
i ordered a shirt and paid next day delivery as was going on holiday the day after . I received a text asking different options and I chose to leave with neighbour, the next thing is , I get an email saying that they had taken the parcel back as there was nobody in our house to take delivery , and are not allowed to deliver to a neighbour !!!!!! I phoned up jules b and asked if they could drop it off at my works address 4 miles away and they told me they couldn't . So had to cancel the order and do with out a new shirt.
Recently ordered a pair of Chie Mihara shoes at a fantastic discounted price. The website was really easy to get round, checkout was quick and the delivery time was excellent. Will be checking out the web-site regularly:-)
Best customer service I've experienced! Lindsey is a great asset to your company.
Would definitely use the website again.
Shopping was easy, like the website. Did not receive any e-mail from fedex with tracking number and when checked on the website - could not get the tracking update either - when click on track in My account section - it just kicked me out .
Easy website to navigate. I wanted a particular item which was easy to find. Delivery excellent - never have I experienced a one-hour window to receive the goods - added to which they arrived within the specified time ! Perfect.
I purchased a dress last week and was very pleased with it. Item as described and very fast delivery!!!
I recently bought a Barbour jacket from Jules B. it arrived very quickly, beautifully packaged, and the delivery arrangements were superb. I received a text the night before the parcel was due and a further text the following morning giving me a time slot of two hours. Thank you Jules B, I will certainly buy from you again!
Although the garment was as expected, on opening the package it reeked of cigarette smoke. I have reported this by phone, but have not received an explanation as yet.
I had a really disappointing first encounter with Jules B - I was searching everywhere for a particular pair of Ash trainers and found them on Jules B. I was pleased to see that I quallified for nominated next day delivery - as I work in London and am in rarely this seemed a really great process, plus I needed the trainers for a day out on Thurs 9th May. I ordered them on Saturday 4th May and was pleased that it offered me the option of delivery on Weds 8th May. I made sure I worked from home especially and waited in all day for the delivery which never came - what did come was an email on the Wednesday telling me they had been dispatched, much to my surprise after specifiaclly selecting a date. When I got the trainers it was 'after the event' as I had wanted them for a particular event. I did consider keeping them when they arrived but I was also disappointed with the actual trainers - the laces seemed to appear taupe in the picture but were a murky green colour in reality. On top of my disappointment, it was made worse by the customer service I experienced when I called to complain. I was told dispatch and delivery cannot be guaranteed, even though I was given the option of selecting a date. I have never experienced this with any other company. I wasn't given a single apology or any indication of being sympathetic towards my experience. I have returned the shoes and like I say a very disappointing expereince which is a shame as on viewing the excellent website I thought I might become a regular customer.
Ordered product on Bank Holiday Monday and it was delivered to me at work first thing Wednesday morning ..... all my stress of birthday shopping dissipated once I had my best friends pressie in my hands!!! It even came in a Jules B carrier/gift bag so ready to give
The AJ hand bag is just wonderful..great value for money, thanks!!!
if only you did wrapping packing also
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