I ordered a bag from Jules B and the service was super! They called me to confirm my address, since I live in Denmark and my address looks different from an UK address.
They were very friendly and told me the bag would be shipped the next day, but I could also follow the tracking number I was e-mailed.
I got it within a week from ordering and i am very happy!
Would definitely buy from this side again and recommend to others living in Denmark!
Brought great present for my man online from here we always used to visit the shop on our annual lakes holiday but so pleased they have a fab web site and quick delivery I only hope he likes it !
My item arrived in a beautiful presentation box with the receipt in an envelope, which I thought was a nice touch. Unfortunately the item I purchased had to be returned as it was the incorrect size, I spoke to customer services to see if the right size was in stock but it wasn't.
I returned the item without any fuss. Your customer services team were very helpful.
I would definitely deal with Jules B again even though in this situation (through no fault of Jules B) it didn't culminate in a sale.
Many thanks for your professional approach from start to finish
Once again I had the most amazing service from Jules B. It is a really fab site, and has the most beautiful things, especially when living out in the sticks as I am now doing. Wonderful to browse on when feeling low. Free delivery and free returns what could be better?
Would highly recommend using this company. Aftercare was vey good...item arrived quickly...no issues at all
Not the cheapest on the web, but ordered Friday morning, and delived next day on a Saturday befire lunch, stock was well packaged came in a box which was great as item was intended as gift.
I bought a pair of Oska trousers last week from Jules B as they were the only item in my size. I am an Oska size 5 and it is very difficult to get anything to fit but these trousers are wonderful. I have contacted Jules B on more than one occasion pleading with them to stock larger sizes but to no avail. I would like to know the reason why this is so, as I know they would do great business if they could get the stock.
I am definately recommending this company to all my friends!! .Couldn't believe how quick my bag was delivered. The bag is a christmas present and the quality of the packaging is soooo impressive, I cant wait to see my daughters face when she opens her present.
Very quick delivery and boxed to a very high standard as if they really cared about the product you purchased.would definetly use this company again.
Big fan of Danish clothing firm Sand but it's tricky finding it in Britain. Jules B not only stocked it, they had it reasonably priced. What makes this a 5 star rteview though was the speed and convenience of the delivery. Constantly updated on the delivery time = down to a one hour window. Very impressed and will use them again.
Purchased a jacket for a Christmas Present. Item arrived Fast, Securly wrapped, Very well presented. Excellent Purchase. Will definately be adding to my Favourites. Thanks :)
When I received my new Barbour fair isle jumper I was blown away with the way it was packaged. I have never seen anything so nicely packaged before. So full marks and plus to the staff.
It's the first time I have used Jules B. The ordering was easy, lots of different colours and sizes in stock. There are lots different jackets to choose from and I could have got carried away!! Had a query with the sizing but my question was dealt with promptly and effectively and was reassured.
I love going to JulesB store but only visit Kendal about twice a year,so to be able to order on-line is fantastic.
The web-site is easy to use and I cant fault the delivery service and when the item arrives it is beautifully packaged
This was a highly efficient service and the bracelet I ordered for my daughter was already gift wrapped which is a nice touch. Would certainly use JulesB again if required.
The black cardboard JulesB box with logo was of high quality and looks good. However, it was just put into a normal white plastic bag which has a thin sticky strip to hold it together. Almost the same as you would expect if you bought it in a retail shop. Inevitably the plastic bag was open by the time it arrived in Italy and the courier asked me to check if everything was ok before he would allow me to sign for it.
In all other respects, purchasing from JulesB has been seamless and prompt. I will definitely shop online with them again. But they do need to upgrade their packaging.
I found this seller very helpful especially as they price match too. I found a Hackett top I wanted for my husband for Christmas but the seller I had found 1st of all didn't have the size I needed but Jules B, did so I asked them to price match as stated on website (with terms and conditions obviously) and they did so I am very happy.
They item was despatched the same day even though well into the late afternoon and I had it the very next day - to sum Jules B up needs one word "BRILLIANT"
Very Happy - Lovely item - excellent delivery options - text time of delivery - highly recommended
The above says it al.
Cannot fault anything about this site very professional,ordered item in the afternoon parcel come following morning.
So if anyone is wanting to place an order and are hesitating to do so just go ahead and order you will not be disappointed.
Very satisfied customer
Great website and selection of products.
Excellent delivery - fast, text alert when delivered, beautifully packaged and presented, Jules B operate to a standard and class that fits perfectly with the higher end products they sell.
The item I purchased was over £70 cheaper through JulesB compared to the major store where I first saw it. It also arrived within 24 hours without charge. i will certainly use this Company again in the future.
I was kept informed about my purchase all the way through, right up until the parcel was delivered, exactly when i was told it would, the tracking service is incredible. I would definitely buy form Jules B again and would recommend it to anyone else.
Please be careful when ordering of the house as more than one account with Jules B
Ordered via the website for Xmas presents as usual, then less than a week later get a flash sale email through. Not great CRM that. Obviously this can happen, but next time I'll either wait or shop elsewhere.
Other than that, the team were as efficient and professional as usual.
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