Order dealt with very quickly and efficiently by Jules but their leave a lot to be desired. Despite advising goods would be delivered on a certain date, they didn't turn up -and I stayed in all day to sign for them! Advised Jules and they did contact courier to confirm re-delivery but received no real apology from them regarding my totally wasted day, or any acknowledgement that the courier's performance was less than acceptable.
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We are sorry to hear that you are unhappy with the courier service and your telephone conversation with our customer service, your issue should have been dealt with by Jules B swiftly and sincerely. We are unable to locate your order with the details provided, please could you contact firstname.lastname@example.org and we will be able to deal with how you was dealt with and improve our customer service.