Beautiful product - disappointingly packaged!
Review by confirmed purchaser
The bag was beautiful but I had bought it for a gift and was hugely disappointed that it wasn't delivered in one of your usual boxes but in a carrier bag instead. By the time it had arrived, the carrier bag was crumpled and even ripped. After spending £450, i think it deserved to be wrapped better. It's the first time I have ever received something from your website that was not beautifully wrapped. I do hope it's not the way you will be sending purchases in the future.