Efficient, friendly professional service, but doesn't really matter, if you are charging premium prices for damaged goods.
Offer a huge amount of variety and hard to find imports, and easy store to purchase from, user friendly site, but will eventually go elsewhere if i have to constantly offer negative feedback.
But, heck, nobody's perfect.
Having checked out Juno for cartridges and stylus I found they had a large range ofT Technics 1210 spares for sale at very reasonable prices. I duly ordered a range of spares to refurbish my vintage 1210's which arrived in 2 days. Excellent service
great business ta but a massive box with a tiny package inside was very funny :)
I purchased gift vouchers for thank you presents for our wedding in january, to be delivered the day after the wedding and they were delivered the day after I bought them so people received their thank yous very preemptively. I sent an email to customer service about this and received no reply
Every item I order is generally delivered within 1-2 days. It is always well packaged and arrives in pristine condition. The only thing I would change is the ability to name and address it differently from the payment address, for the idea of gifts.
I bought an item from the website. My order was accepted and then cancelled as they said they were out of stock. I then found that they had listed the same item on eBay, so I bought it from there. My payment was refunded the next day as they had no stock. They shouldn't list items they don't have! I have wasted a week trying to buy something they don't have for sale.
The UKs most comprehensive music distributor massive stock of new releases and back caterlogue material. Great website with fast responding player facility to preview tracks. Good links between Artists , Great pricing even when you include postage costs and fast despatiching have changed the way I shop for records. Well done to all at Juno.
Never used Juno before but took a gamble and bought this item B-stock for a significant discount. B-stock is described as packaging opened but item unused. Parcel arrived promptly and securely, the retail packaging was a bit damaged (so not suitable for a gift) but the item itself was as described - unused and in perfect condition. Delighted with the turntable at a genuine bargain price. Will shop here again.
I'd buy again from Juno as their pricing is in line with the majority of vinyl outlets, their stock of label and artist releases is broad and delivery is swift. The one criticism is in the packaging - only one corrugated card stiffened used to protect the vinyl whereas two are used by other stores at a tiny expense.
I've used Juno several times now and I've always found them to deliver a really excellent service. Very fast shipping, and very well packed too, especially when shipping vinyl through the post, which can be tricky, but Juno have got it nailed. I've placed an order on a Friday afternoon and received it on Saturday. Thats what I call service. Highly recommended!
The headphones were a replacement for a similar set from JVC I have used for many years. Although inexpensive the clarity from these headphones has remained excellent in fact reproduction of sound is better than many much more expensive headphone sets I have had the misfortune to use.
I ordered some records off Juno recently and I got exactly what I expected. The in built streaming software allows one to listen to clips of the dope records you are about to buy. Then you buy them with money, they get delivered to your house in an excitingly sized package... and you can rip those wax bad boys to your hearts content.
Very pleased with their service. A very good selection of vinyl and great for downloads.
Juno do not seem to understand the meaning of "guaranteed in stock" or the inconvenience it may cause to those ordering, I placed an order for a birthday present only to be told two days later that the said item "guaranteed in stock next delivery" was out of stock, by which time the birthday had come and I had to run to west end dj instead, which actually worked out much better as I saved money and the staff bent over backwards to help. What's more upon phoning to complain the staff took no responsibility for this let down and could not understand the meaning of guarantee! Having had no joy complaining over the phone, I wrote an email to complain a week ago and still have herd nothing back. Truly terrible customer service, I am no longer a customer of juno because if this.
Got a great price on the headphones I ordered and they arrived within a couple of days. I also like that they come via royal mail so no messing about with re deoiverys like with a courier.
I have been buying records and equipment from Juno for the last ten years and they have never disappointed with fast, efficient, reliable service. I recommend this company highly!
I chose Juno because the prices seemed reasonable and there was first class post included. I urgently needed an item of electrical equipment so I ordered late on Sunday night with the hopes that it would be dispatched on Monday and received by Tuesday. It wasn't, neither was any e-mail about my dispatch. All I received was an e-mail about a battery that I had included in my order not being in stock but that I had been charged over a £100 for the rest of the order. By Wednesday afternoon when nothing had arrived and no delivery order sent I phoned the office, and after they falsely suggested there may have been a problem with my card, they discovered that due to this battery, despite having charged me for the other items, they had neither sent the order or notified me about the delay in the dispatch of my items. The best they could do was send it then so that it would be delivered between 9 and 6pm the next day, which if it had come at 6pm would have been too late. I ended up collecting it from their London office where the staff were indifferent. I definitely wouldn't shop at Juno again.
Totally recommend- was buying a present and was a bit doubtful as I am not use to such sites. I was very pleasantly surprised and could not have been further from the truth. Excellent service.
Ordered Sennheiser Replacement Ear Pads For PX200 / PXC150 / PXC250 / PMX200. They are great. Quickly dispatched and well packaged. Thank you.
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