The headphones were a replacement for a similar set from JVC I have used for many years. Although inexpensive the clarity from these headphones has remained excellent in fact reproduction of sound is better than many much more expensive headphone sets I have had the misfortune to use.
I ordered some records off Juno recently and I got exactly what I expected. The in built streaming software allows one to listen to clips of the dope records you are about to buy. Then you buy them with money, they get delivered to your house in an excitingly sized package... and you can rip those wax bad boys to your hearts content.
Very pleased with their service. A very good selection of vinyl and great for downloads.
Juno do not seem to understand the meaning of "guaranteed in stock" or the inconvenience it may cause to those ordering, I placed an order for a birthday present only to be told two days later that the said item "guaranteed in stock next delivery" was out of stock, by which time the birthday had come and I had to run to west end dj instead, which actually worked out much better as I saved money and the staff bent over backwards to help. What's more upon phoning to complain the staff took no responsibility for this let down and could not understand the meaning of guarantee! Having had no joy complaining over the phone, I wrote an email to complain a week ago and still have herd nothing back. Truly terrible customer service, I am no longer a customer of juno because if this.
Got a great price on the headphones I ordered and they arrived within a couple of days. I also like that they come via royal mail so no messing about with re deoiverys like with a courier.
I have been buying records and equipment from Juno for the last ten years and they have never disappointed with fast, efficient, reliable service. I recommend this company highly!
I chose Juno because the prices seemed reasonable and there was first class post included. I urgently needed an item of electrical equipment so I ordered late on Sunday night with the hopes that it would be dispatched on Monday and received by Tuesday. It wasn't, neither was any e-mail about my dispatch. All I received was an e-mail about a battery that I had included in my order not being in stock but that I had been charged over a £100 for the rest of the order. By Wednesday afternoon when nothing had arrived and no delivery order sent I phoned the office, and after they falsely suggested there may have been a problem with my card, they discovered that due to this battery, despite having charged me for the other items, they had neither sent the order or notified me about the delay in the dispatch of my items. The best they could do was send it then so that it would be delivered between 9 and 6pm the next day, which if it had come at 6pm would have been too late. I ended up collecting it from their London office where the staff were indifferent. I definitely wouldn't shop at Juno again.
Totally recommend- was buying a present and was a bit doubtful as I am not use to such sites. I was very pleasantly surprised and could not have been further from the truth. Excellent service.
Ordered Sennheiser Replacement Ear Pads For PX200 / PXC150 / PXC250 / PMX200. They are great. Quickly dispatched and well packaged. Thank you.
I ordered 13 LP's on vinyl. The shipment was protected well with padding and a strong box, but the record sleeve's had crease marks around the outline of the vinyl record.
This must have occurred before or during packaging.
Ordered a DJ controller quite late on Friday...... delivered Saturday morning. Easy ordering, stock levels on show, easy to navigate, clear prices, excellent delivery service - which was FREE!
And to top it off, they will beat other prices.
I have been delighted with the polite, courteous and friendly telephone manner of the staff. Each contact has been well-informed and incredibly helpful. The speed of their delivery is absolutely amazing. Overall I am delighted to have given them my business
Checked the FAQ, it stated all orders recieved before 5pm were shipped that day, so I placed my order at around 16:30 on Thursday (received my confirmation email at 16:39) with next day delivery selected. I know it's cutting it fine, but still, I was a bit disappointed not to receive the records till Monday... especially as I had gigs over the weekend :S
Anyway, can't fault the records at least.
I really like Juno very much, especially for their speedy - one day shipping. Prefer this over Boomkat. The only think I would like to change are the mailers they use for shipping vinyls. They are very basic in my opinion and not secure enough. It wold be great if you would return to the ones you used before - they were unique and super secure.
Fast, efficent, reliable and love the next day service! Thank you again! Will be looking to JUNO for all my future purchases. Cheers!
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