Usually the site is great, but it went down just as was making an order; It looks like the money has left my account, but I'm unsure whether or not the order went through. I need help! And if the order didn't go through I would like some sort of refunding.
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Thanks for taking the time to leave a review. Our site did suffer some technical problems yesterday which resulted in a high number of orders being cancelled and void. If you could email me your order number, I can just check for you and ensure your order was cancelled. Email: email@example.com.
I am glad to see that on a normal occasion you find us great :)