Just Eat reviewed by

Glasgow, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Can you afford to pay more than once

Really upset as used just eat on numerous occasions but will never again. Placed order and had it accepted at 16:35. One hour later received a call from just eat to say take away I'd chosen did not deliver to my area despite knowing my full address when accepting my order. Was told by just eat to reorder my food from another take away but my money would not be refunded to my card for 2 to 5 working days. Although I could afford to pay again I chose not to as no guarantee I'd get food and I'd be even more out of pocket. In just eats vein thanks for making me cook
    Just Eat
    TrustScore 6.6 / 10
    1,689 Reviews

    Reply from Just Eat

    Hey Priscilla

    I am really sorry to hear that you've had a bad experience with delivery areas. Once an order has been accepted, the restaurant is responsible for ensuring the order is delivered. Obviously, I appreciate this hasn't happened and so I would like to look into that for you if I may. Please email me at trustpilot@just-eat.co.uk if you would like me to do this.

    Thank you for taking the time to leave a review.

    Kind regards
    Lauren

    Social Media Consultant
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