I am a disabled user of Just-eat, house-bound through Agoraphobia, and I find that through Just-eat I can still order takeaways so easily. The layout of the website is easy to use and after putting in your post-code it is all pretty straight forward. If there has been any need to contact the customer services team, there has always been someone friendly at the other end of the telephone who is willing to try and resolve any issues that have come up.
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It's so nice to hear that aside from our usual customers, we can help people who can't leave the house and still want to be able to enjoy the takeaway experience! It's also so lovely to hear that whenever an issue has arisen and you have needed to chat to us over the phone, we've been able to help. We do also have a Live Chat system you can use if you don't feel like talking to someone on the phone - hopefully you'll never have to use it, but if you ever have a problem they can give you a hand :)
Thank you so much for taking the time to leave us a review - your feedback is really appreciated!