Just Eat reviewed by

Eastleigh, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Never again !!!

I ordered with just eat . The restaurant declined my order as they were to busy . We had a call from just eat to advise the payment would not be taken . So we went out and collected instead and withdrew the money and paid cash . Just eat did not explain that although the funds would not clear my account they would be reserved so that I cannot access them for 7 days . Meaning I spent double the money and the stuff I ordered off amazon just before failed . Meaning one very unhappy me and one very upset son for his bday.
    Just Eat
    TrustScore 6.6 / 10
    1,690 Reviews

    Reply from Just Eat

    Hey Jade

    I'm sorry to hear that your order was rejected and that the return of funds process wasn't explained properly to you. I'd like to give you a better explanation of the process and see if there's anything we can do - please drop us an email at trustpilot@just-eat.co.uk and we'll have a look.

    Thanks for taking the time to leave a review, your feedback is appreciated.

    Kind regards

    Social Media Consultant
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