Just Eat reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Customer Service is a joke

They keep you on hold for 10 mins before answering and are not helpful in rectifying complaints. I was told @leave a review and the restaurant will contact you". I had already spoken to the restaurant, to no avail, and was calling Just Eat as a last resort. Useless! I shall be using Hungry House should I order takeaway online.

To be clear, the staff member was not rude, just USELESS.
    Just Eat
    TrustScore 6.6 / 10
    1,689 Reviews

    Reply from Just Eat

    Hi Zoe

    I'm sorry to hear that you were disappointed in the restaurant's service tonight and that our agent couldn't help you. I'd like to look into this for you and see what we can do. Please email us at trustpilot@just-eat.co.uk and we'll take a look.

    Thanks for taking the time to leave a review, your feedback is appreciated.

    Kind regards

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