This app and the website to be fair is much better than a certain other one that's very similar but has hidden charges and nothing that delivers in our area!Its so fast to order and you can review the places you've ordered from so if its bad you can let everyone else know!A certain other app lets people who haven't ordered rate the places so you never know what you're getting!Oh and with Just Eat it saves your previous orders so you can order the same thing again!Much simpler :) can't fault it at all! Oh! One last thing...they send you great money off codes for just ordering with them! can't say fairer than that!!!
I don't order takeaways any other way nowadays. It beats the c**p out of phoning the restaurant and getting a guy who doesn't speak good English (and is trying to do something else at the same time). The only time I ever needed them (browser glitch), their live chat agent was helpful and intelligent.
I'd give then 5 stars, but I do feel it would be nice if the restaurants were shown in alphabetical order, instead of randomly, as at present.
makes life so much easier, not having too cook, on days when the kids have run me ragged all day, i can put my feet up knowing its all taken care of with a great range of restaurants with good healthy options too, keep up the good work!!!
Hannah-Louise Hughes found this review useful
We never phone takeaways anymore. Always Just Eat!
Great for when you can't be bothered cooking after a long day.
I have had to use their customer service line twice too and both times the agents I spoke to were friendly and very helpful.
I have been using Just-Eat for a long time now and it has never done me any wrong
Their library features as much as I could ask for when I simply don't have the time or enthusiasm to cook myself.
If I were to suggest anything, it'd be to implement a Loyalty system of some kind, akin to other similar services, that rewards repeat customers with personalised discounts.
Otherwise, I'd recommend the service to anybody looking for their quick-fix of food.
Just-eat is a great company, they are trustworthy and have an excellent selection of local takeaways. Have resolved any problems straight away. Only negative I can mention is that they used to have a points system for every order made and these points could be traded for a £20 voucher. Just as I had enough for my £20 voucher they removed the deal and it never returned... Only lame prize draws... Shame you changed the goalposts like that, otherwise I wouldn't possibly be able to find a negative.
Being able to order whilst drving home or from the pub has really made a big difference to my Friday and Saturday nights. I can order anything and have it delivered within 40 mins, piping hot and excellent quality. Really glad JustEat is there for me.
I find the website easy to use and like the advertising campaign of Just eat. I use the site regularly and have had no problems I can speak of. I would like them to enhance the Android app so that you can choose a delivery time but I mentioned this on their Facebook and a member of staff replied to me straight away saying they were onto it. I have tried to use hungry house but just eat is far superior.
I think it is brill the fact I don't have to phone up any more as I hate speaking on the phone and its a brill and so easy to use site with amazing take out shops I recommend all my friends to use it and some do and fell its much better now too
Thanks just eat for amazing service :) !!
I've used Justeat on a few occasions and I have never had any problems with it. Website easy to use/order, always delivered on time.
The only thing I would question is the 50p extra for using Credit/Debit card, although I usually just pay COD anyway.
All I got to work out now is to get the delivery driver to come through my door and present me with my food without me having to get up and complete my laziness :-))
1) Web site easy to use. Features searching for searching via post code and takeaway cuisine makes it easy to find a takeaway.
2) With user ratings finding a new restaurant that suits you is great
3) Menus online for takeaways are easy to use and order
4) Paying by card is very useful if you havent managed to go to bank but a 40/50p fee is a little off putting.
1) The main problem is just eats customer service help. I have attempted to speak to someone online a few times but you just cant get through. A complete joke/amateur customer services if things do go wrong.
I have used Just Eat many times and always receive a great service. I accidentally ordered twice, and they rang me straight away to let me know and check with me whether i wanted to cancel my 2nd order. Fantastic!
the android app is great, its so quick and easy to order. Only thing i would change about the app is the option to log into account and see all previous orders and current order, also be able to change from delivery to collection at restaurants and still be able to pay by card. Internet ordering is excellent.
To be honest I've tried quite a few of the online food ordering companies and Just eat is the best. Yes I've had a few problems but they have been sorted out straight away with out delaying my order. All I want is a quick easy to use service which results in my belly being filled and that's what you get.
Love that I can order from my laptop or iphone app and get my local takeaway to deliver. I have used this service for years and never had a problem. No hassle paying at the door and needing the right cash. I just wish they would accept PayPal like Domino's pizza does.
Awesome service, Love the website. Everything I need on one site. Gone are the days of raking about in draws looking for menus.
When I want to try something, new I can check out what others think before I order.
I'm not keen on having to talk on the phone. So this site is brilliant for me.
Just Eat is the best thing since sliced bread, whenever I am hungry and want a takeaway the first place I go on is just eat where I am able to search through many takeaways in my local area and pick what ever I feel like eating, it is especially handy when I don't have any cash on me as I can just pay by card (although the 50p charge annoys me sometimes). Whenever you're in need of a takeaway just eat is the place to go.
I have used Just Eat in the past and now have moved to an area where they have very few restaurants.
I have tried on loads of occasions to unsubcribe from there emails but they continue to send them :( Yet another one tonight.
Very bad form.
Thanks for you pointless reply to my recent post, clearly you don't check your records or you will know I have already spoken to your useless representatives who spurted the same rubbish at me.
Spend less time scanning social media and more time on customer service and you may be a company worth using. In the meantime I would advise anyone to use Hungry House instead!
Please don't reply to this comment I have no interest in anything you have to say and will not use your website again.
Brilliant system, always works well and it's easy to use. My only complaint is about some of the takeaways themselves, who give themselves good ratings. Has Nick from Devon really been to the same restaurant 5 times in a week, given everything 6 out of 6 but left no comments?! And he has only visited just after the restaurant has received an honest, negative review. What a coincidence! Shame there is no way to stop this. But justeat is brilliant and we have found some really great local restaurants that we wouldn't have known about otherwise :-)
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