Just Eat reviews

Just Eat reviews

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excellent

The only place I use for my takeaways.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Enrah,

We're happy to hear we are your 'go to' takeaway service.Thanks so much for the feedback. :-)

Regards
Whitney
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Easy and good app

Easy to use and find
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Jeffery,

Thanks for the feedback, the whole idea is for our service to be easy to use so we're happy you feel this way.

Regards
Whitney
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Really useful, plenty of take aways to chose from.

I've used this site quite a few times and all but one have been excellent, the only time I had a problem was with the delivery time. I ordeded a meal for 19:15 and it arrived at 17:45, other than that found it a very usefull site.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Paul,

Thanks for the awesome review, really appreciate that, especially when it's this good :) it's great to hear that you find our service really useful. Sometimes takeaways miss specified delivery times as most times customers like their food as soon as possible.

Thanks for taking the time to leave a review, your feedback's really appreciated.

Kind regards
Whitney
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"we are just a delivery company"

The restaurants are not vetted by the company and some of them are appallingly bad. Just Eat does NOT consider this to be its problem. E.g., I had a sushi company send me HALF the advertised amount. I had only ordered from them because they were advertised with the company and I assumed that this was 'safe', when my order was charged full but only sent in half they said it was basically my own problem. They are a 'delivery' company.

The fact that what was delivered was incorrect didn't trouble them AT ALL. In fact, they were fairly openly rude when contacted.

Shocked.
Nick and Ava Wh found this review useful
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Diana,

I'm terribly sorry about this. Our agents aren't trained to deal with customer queries like this. I'd like to look into this to see what I can do for you, so could you send an email to trustpilot@just-eat.co.uk with your order details.

Regards
Whitney
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USELESS, EXPENSIVE,

hi
i ve joined to just eat , about two m onths ago; so far corrected the menue prices 3 times so then menue was rong , every customer getting free sauce with some of the food ,which i ve phoned 15 times to the rep of just eat and just eat . but still giving free sauce away,hope fully we get sorted soon , think im going to ask for some money back from mighty just eat and shitt
PS; GET YOUR OWN WEB SITE EVERYONE, THIS ONE IS A BLOOD SUCKER!!!!!!!!!!!
Ava Wh found this review useful
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Zihni,

Thank you for taking the time to leave us feedback.

I'm sorry to hear that you've had some issues with your menu on our site. It sounds as if the problem is still unresolved. Please drop us an email to trustpilot@just-eat.co.uk with your restaurant information and we'll sort this out.

Look forward to hearing from you.

Kind regards,
Ashley
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No need to hoard the annoying leaflets that hit the door mat.

Brilliant service bringing previously unknown restaurants that deliver to my area at the reach of a few clicks. No longer do I have to settle for the soggy pizza, the oily Chinese or the stale oil cooked chicken and chips. These restaurants will never get my custom again. Thank you.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Leon,

Thanks for taking the time to leave us this awesome review. We are glad to hear that you find the service easy to use and that we have saved you from some disappointing takeaway experiences!

Kind regards,
Ashley
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Easy ...reliable...safe website....

Good company. Reliable and safe.
Like the layout and rating system
Just wish there was more choices and that you could search by area not just postcode.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Sherri

I'm really glad you love our site, we are looking at the postcode search area and always coming up with new ways to bring the most relevant search to the top of the list for you.

Thanks for taking the time to leave a review though, your feedback is really appreciated :)

Kind regards
Lauren
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Easy To Use

Great little website to use when picking which takeaway to order from, select what your in the mood for, Curry, Pizza, Burgers, ect. The website tells you right away which takeaways do what in your area so simple. Plus reviews from customers on each takeaway also helps you in your choice, recommend to all.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Graham,

Thanks for the awesome review, really appreciate you taking the time to write this! We love that review feature too, it's great for customers to see what other customers have thought of that takeaway. We find that really useful to do our work too when trying to help out the lower performing takeaways with their standards.

Thanks again for your time Graham, really appreciate that.

Regards
Nick
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One stop take away shop!

Great service if you don't have any cash to pay for a delivery. You can browse a range of menus, order from the sofa and save using up hard earned calories going to the shop. There's also less chance of the restaurant getting the order wrong as they can see it in black and white. Far too often I've had the wrong thing delivered (Mainly Chinese!!). Only improvement for me is to widen the choice of restaurants.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Kalvin,

Thanks for taking the time to leave a review, we really appreciate what you've said. We're definitely working on getting new takeaways all the time! Currently we have over 20,000 takeaways on the site!

Thanks again though for your time and the kind review :)

Regards
Nick
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Never used such an easy website, love it!

Not being technically minded this was a cynch! Plenty of choice, up to date information re opening times etc and so good being able to view the choices.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Ann,

Thanks for taking the time to leave us this positive review. We're glad to hear you're happy with the service and choice of cuisine we have to offer in your local area!

Kind regards,
Ashley
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just eat awsome in every detail

Really love just eat its hassle free, you dont have to rumage round looking for leaflets , or google search a specific takeaway. Everything is just in one place. One click and your in your way towards a fantastic meal. Thankyou just eat.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

No no James, Thank you!

I'm glad to hear that you're happy with our service :)

Kind regards,
Ashley
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Easy Peasy Lemon Squeezy

It's brilliant, even someone of my age can manage it - the food was lovely, the choice is great, the staff at the restaurant were helpful and every time so far it has arrived on time - perfect system - wish I had found it years ago!
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Kim,

Thanks for taking the time to leave us this positive review. Glad to hear we have saved you from cooking on several occasions!

Kind regards,
Ashley
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I have been very happy with the service.

Used you guys twice now to order from 'Dynasty', a Chinese in Totnes Devon. The menu choice is great, the quality of food is good and having it delivered to us about 16 miles away is a great bonus. Thank you. Really struggled to get decent Chinese around Dartmoor.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hello Katherine,

Firstly thanks for the awesome review, great to hear that you love the site so much! 16 miles is a pretty long way so it's great to hear some takeaways still make the effort to deliver to those slightly out of their way!

Thanks again for the review, we really do appreciate it.

Regards
Nick
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A fab company

One of the most easyest sites to use and full of info and only take mins to put ur order in
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Sophie,

Thanks for the awesome review! Really appreciate that especially when the words are so kind.

We're really proud of the site, hopefully going to make it even more easier to use in the future! We're always thinking of ways to make it easier for you guys.

Thanks again for the feedback Sophie, really great to hear.

Regards
Nick
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Best takeaway website around

Fantastic food and service from ordering online through to delivery. The website is very easy to use and the options you get (salad / sauce) keeps it one step ahead of other takeaway websites. They don't bombard you with emails either.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Flower

Glad you're loving our site and service - it's always good to hear that our customers love what we do. We try not to bombard you with emails unless they're food related as we know that's what you're really after ;)

Thanks for taking the time to leave a review, your feedback's really appreciated.

Kind regards
Lauren
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Great and very handy!

I like Just Eat because it's very convenient, you don't have to worry about having cash at hand, and it's easier then having to pour over dozens of takeaway menus.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Katja

Thanks for the awesome review, really appreciate that, especially when it's this good :) it's great to hear that you find our card payment service really useful, have to admit that is one of the best bits about it, no need to spend ages searching for change.

Thanks for taking the time to leave a review, your feedback's really appreciated.

Kind regards
Nick
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Convenient

Great concept that beats having to look through a load of old leaflet menus to find what you want. Saves you having to make a phone call and the service is brilliant. I also like the fact it allows small businesses to reach customers that it would otherwise have been unable to do so. All in all a cool idea with a nice and simple to use website,
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Lloyd

Thanks for the awesome review, really appreciate that, especially when it's this good :) glad to hear we've saved all those paper menus from being neglected and swapped them for a much easier find on the computer screen!

Thanks for taking the time to leave a review, your feedback's really appreciated.

Kind regards
Nick
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Just Order Just Eat

This is such a great app. Load it up, choose what cuisine you want, choose the take away, pay online and wait for them to deliver. It takes the aggro out of getting a take away.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Adrian

Thanks for taking the time to leave us a review, we really love getting feedback especially when it's so positive! I'm glad we've taken the aggravation out of ordering takeaway and made it nice and simple for you.

Kind regards
Lauren
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the best way to order takeaway

justeat is the only way i order takeaway nowadays, i dont even consider phoning takeaways any more because justeat is so much easier.
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hi Andy

I'm so pleased to hear you love using our service! Thank you also for leaving us a review, we really appreciate that :)

Kind regards
Lauren
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just eat is the one to beat

Just eat is so quick to order once your registered is as simple as clicking where you want to order from and what you want to order, you choose the time to be delivered, and should there be any problems just eat sort it for you although ive never had any problems and food has been brilliant when ive ordered
Just-Eat.co.uk

Reply from Just-Eat.co.uk

Hey Terri

I'm so pleased to hear you love using our service and that you've had brilliant experiences with the restaurants too. It's always nice to hear that from our customers.

Thanks for taking the time out to leave us such a nice review, we really appreciate your feedback.

Kind regards
Lauren

Just-Eat.co.uk Details

About this company

Visit Just Eat

Contact information

Call us on: 0844 243 7777
We live here: Just-Eat.co.uk Ltd. Imperial Place (IP4), Maxwell Road, Borehamwood, Hertfordshire
WD6 1JN London
United Kingdom

Category

Just Eat is ranked 152 out of 182 in the category

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