Believe me don't try new restaurant, or at least don't trust this website. If something go wrong, you will be left starved with the money still gone and they said there's nothing they can do about it. My advice: get yourself up and go buy it, this crap service is unreliable. 3 times in 3 days is enough for my stomach
I see all 5* reviews user has only 1 review and it's for Just-Eat, coincidence? I think instead of writing fake reviews, get your ass up and fix your business. There will be a better, more reliable service than you coming soon. The world expect more nowadays
Made an order at 20:10 on a Tuesday night. By 22:10 still no pizza. Order cancelled. Won't use again. Just glad I didn't pay up front by card because that would have been a nightmare getting a refund.
The confirmation email says "click here" for up to date status of your order. It links to a dead page.
Crap website, crap service.
If you do want to use these incompetent clowns, select the "Pay cash on delivery" option. At least when it goes wrong they don't have your money up-front.
UPDATED: These clowns have been on BBC Watchdog - some of the places are people who don't have legitimate registered premises that therefore are inspected by Food Safety inspectors. They run from false addresses listed on the website and basically cook in dirty industrial estates or from premises that have been inspected and rated "Serious improvement required". You could be eating food that is not fit for human consumption, cooked in a place with staff not trained in food hygiene, who are illegal workers paying no UK tax. Probably best to avoid justeat, more like "just a con"!
NOTICE THAT JUSTEAT ARE NOW WRITING THEIR OWN REVIEWS! They write ten or twenty "brilliant" reviews to push down the horror stories about not getting your food, being refused refunds, food coming from non-registered or "dangerous to health" back-street kitchens. The reviews are from false accounts with only that review ever written by this ghost writer at their office. They were certainly busy doing this on 10May2013, - how many reviews ??? Coincidence my backside. All from the same hand!
Just eat will take the payment first and then will check order availability with take away.
You might spend any amount of money without getting any food at all.
Refunds take up to 7 days. Do they even sell any food anymore?
It is you who have issues with payments, ie taking them with no prospect of order fulfilment.
I don't have a problem discussing your payment/refund policy on public forum, do you?
I have been using just eat for a while and its been OK.
However, I tried ordering tonight and my card was declined, tried another card;
I had to ring my bank on a premium rate 0845 number who advised me that all accounts were fine and to contact the company.
I told just eat the above(via chat) and was told the manager had decided to decline the card for "unknown reasons". I was not told what these reasons were.
By this time, I would have gone to the takeaway, (which I have used in the past via just eat)and come back.
Why would they do this, was this manager not happy with my name, is just eat only for a select few?
Wish I knew this, before wasting hours on a Friday night and leaving everyone starving.
Just DONT eat is a better name for this mess! I ordered a pizza on Friday and it was never delivered to me. I contacted Justeat Customer service, they contacted the Pizza company and they said it was given to 'a man' at my address. Well it wasnt me! They refused my refund so I had to contact Visa and dispute the charge. What a joke! Dont order from this place and if you do be prepared to contact your credit card company to do a chargeback as a refund for goods that dont arrive is out of the question!
I love the simple way of ordering a variety of takeaways from a single website. The site is easy to use, and I haven't had a single problem with any order placed. In one case I accidentally ordered from the wrong store, and Just Eat were instantly available on chat to correct the mistake within a couple of minutes and my order arrived perfectly on time.
Just-Eat have been a big part of my life for about a year. It's quick and easy to use and saves a lot of time. It also bridges a gap between some foreign establishments where the employees may not speak English very well. By ordering off just-eat you get what you are asking for, there are no mistakes made and it makes it less embarrassing than phoning an order and not understanding the what the other person is saying. This might sound harsh, but it's a well known problem and this is an excellent way to solve that problem. Being able to pay cash on delivery or pay by card makes it an excellent and flexible way to eat. So just-eat!
ordered a few time through Just eat...they are fine when its ok but when the takeaway doesnt deliver they are rubbish. They was their hands no help at all, dont waste your time use internet find the takeaway you want and go direct Just Eat doesnt help in any way.
I use just eat all the time, saves on paper having to keep loads of menu's around, and so much variety, whenever I want a takeaway, just eat is where I turn to!
Just had to use the live chat service and I must say, problem solved in less than a minute.
Decided to order a takeaway. We have used just eat before, nothing to rave about but we hadnt run into a problem before now. This is maybe the third time we've used them and it will be our last!!! As I was using my mobile, the mobile site came up when browsing safari on my iphone 4....sounds logical. Long story short the menu is displayed incorrectly and we were left with burger minus chips or a drink. Mucho annoying but no biggee. 'Excuse me Mr delivery driver, where are our fries and drinks?' 'You didnt order fries or a drink. Youll have to get onto just eat, i dont have time to talk to you'....hmmmmm... Get onto just eat chat service and what was probably some greasy spotted teenager gets on to tell me I have 'miss understood the menu' errrrmmm I dont think so mr.maybe I should learn to spell miss understood before I accuse somebody misunderstanding! The online chat was going nowhere so I decided to make the phone call (the phone call I had avoided as it probably cost me more than the food I'd just ordered) only to be spoken down to, interrupted and promised a 'call back' ...for which I am still waiting. All in all, you're probably just as well getting in the car and going for it yourself. USELESS!!!
It's good because its quick and effective sometimes it's annoying with prices if a delivery cost £8 but u spent £7.99 it won't let u deliver.
It very quick and effective
Debit card is a pro but some times tricky
Sometimes bit expensive
Makes u spend more than u have to overall it's not to bad
As a regular customer and businessman at the end of the day i would just love to put my feet up at the end of the day and order something lush for my dinner so i log onto my iPad i click on my favorites to find justeat.co.uk then BAM! All the choices i could ever ask for the presentation on the website is very appealing and i am a huge fan of just eat they never let me down through fantastic internet chat support system which is very handy if your restaurant had confused you. It gives you a multiple choice of food genres to take your pick from, it also has a collection or delivery option which is very helpful. Also the only place i can trust with my credit card details very safe and secure and quick and tasty, Another good addition it has is the ability to store your favorite orders so no faffing about but best of all they give you FREE VOUCHERS!
easiest thing for any convienience! food has always arrived fresh,hot and excellently presented! no slapdash!...used many many times with great results EVERYTIME!..JUST THE JOB!! :-)...NO HASTLE,JUST CHOOSE FOOD TYPE,ORDER YOUR FAVOURITE MEALS,(SOMETIMES WITH A FREE DISCOUNT)!! Grt your table or sofa ready for your delivery!! ENJOY!!.
Highly recommend Just Eat! The way everything is laid out and easy to understand is what made me use it now im hooked lol every takeaway i order is now through Just Eat and it doesn't matter what i fancy as there's plenty of delicious takeaways on there choose from. Just Eat? Just Brilliant :)
Plenty of takeaways with good food and excellent price. Totally recommended to anyone.
Easy to search, easy to order, easy to pay and most takeaways are fast in delivering.
So easy to use ! You can search for any kind of food, in any area. Look at the menus, see what you like and order, it's that simple. After a busy day, or simply too tired to cook, log in, and order, then have a coffe while you wait for your tea to land on your doorstep. No hassle. I use this now instead of ringing up the take away, much less hassle. Can't praise just eat enough ! I would recommend it to everyone !!
I have used just eat for all my take aways online and they have always been delivered within the time they are supposed to and I've always had the correct food delivered. Its a great website to use and would recommend it to anyone.
I love to orde rmy takeaway from Just eat as I can view the menus online and look at other peoples reviews on past experiences which ensures I get the best food everytime.
Storing my previous orders so that I reorder lovely meals again and again.
I have previously asked a question in the need help during an order about a meal in a takeaway and without hesitation they contacted the restaurant to get my answer.
I would recommend just eat to anyone. You can pay cash on deliver or card online. The only downside is that theree is usually a delivery charge by companies ordered from but also a 50p charge to use your card.
I am a disabled user of Just-eat, house-bound through Agoraphobia, and I find that through Just-eat I can still order takeaways so easily. The layout of the website is easy to use and after putting in your post-code it is all pretty straight forward. If there has been any need to contact the customer services team, there has always been someone friendly at the other end of the telephone who is willing to try and resolve any issues that have come up.
I have used Just-Eat many times and it is by far the best than any other site. It has a lot more takeaways in my area compared to other companies and the customer service is great. The payment process is simple and I hope the company continues to improve like it has done from the start. I will always use Just-Eat when ordering takeaways!
I have used the service a lot of times and had not had a problem as of yet. I like the amount of takeaways it has in my area as HungaryHouse only has 2. There are a few that are not listed on Just Eat though so I would like a place where you could recommended certain takeaways to be added.
i think just eat has easy links for your favorite restaurants and ordering is a doggerel i order from just eat at least 3 or 4 times a week and i be will continueing to order from them in the near future well tonight
Just Eat has not only provided an excellent service but we have discovered so many tasty restaurants in our area that we probably would never have visited otherwise!
The site is easy to use, and cuisines ordered so you can really easily pick whatever takes your fancy that evening. The reviews are helpful to weed out the particularly tasty ones.
I honestly don't know what we'd do without Just Eat! our weekends certainly wouldnt be the same!
Just eat is great way to order your take away from the comfort of your home, hassle free. The choice of take away is great and the app or website easy to used. I have never had any issues and I am really satisfied with the product.
Ordering a few times now, very easy , relaxing way to order a takeaway, you can store your card details so no filling in forms, just selecting what you want to eat.
Wished there was more takeaways for WS14 and surrounding areas , worth other takeaways coming on board as its an easy way to order...
So overall top marks from me!
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