This company is a joke. I ordered a baby chair from them and 3 1/2 weeks later it has still not arrived. No emails, phone calls etc to keep me posted on the situation. No apologies when I called (for the 3rd time) to ask about the status of the chair. I finally cancelled it. They took payment a few days after the order as well but as it's through PayPal I'm sure I will get a full refund. I would never use them again.
The phil and ted classic stroller is by far the best stroller around, and a great girl for my tall daughter, I bought it at an awesome price and the delivery was fast too. I'm so happy with my purchase and I got the best deal around for my money, very very happy.
If I'm honest, the website didn't fill me confidence... but I really can't recommend them highly enough. I ordered a buggy late (around 9pm) on a Wednesday evening. It arrived by 10am on the Friday (with free delivery). On top of that, the price was nearly £100 cheaper than on other sites. Thank you!
SLOW!!!Still have not received my order and only yesterday after me sending two e-mails did i get a response saying they are ready to be dispatched. It has been almost 2 weeks since i placed the order!! I find this un acceptable as it stated they were in stock on the website. I am not overlay impressed and will not be using them again.
Was told pushchair would be dispatched between 1 and 5 days. it was11 days before it arrived. No contact to explain why or apologise. and when I sent an email explaining I wasn't too happy I never had a responce
I recently purchased 2 redkite high chairs for my twins at £20 each, such a bargain as normal retail price is £34.99. They arrived on under 48 hours with normal delivery. I recieved very accurate texts of what time and day delivery would be. The delivery man was also very polite and assisted me with getting them into the house.
Bought a buggy from them. Their web page indicated that delivery would take between 1 - 3 days. They took money straight off credit card, but the buggy turned up after 2 weeks! Every time I phoned up no apology, no reason, just given fake delivery dates!
After reading the previous review I was apprehensive about ordering but I couldn't resist as the stroller I want costs £40 less than everywhere else! I am very pleased I did order and the stroller arrived 2 working days later!
I used this company as it quotes 3-5 working days , I am still waiting for my order and yet I ordered on the 30th August ! , I only got apology when I emailed asking what is happening , with this service . I will not be using them again or recommending
I ordered a pushchair for my little boy from them which said it would take 1 - 3 working days to get to us. After a week I start to wonder were it was, so I went on to see if I could track my order & came across lots & lots of bad reviews which panicked me. I started thinking I was never going to receive my order. I rang the next day & although the gentlemen that answered the phone was to the point and didn't give me much confidence, he said it would be with me in the next couple of days. To my surprise two days later I got a text saying an item was being delivered the following day & once again the following day I got a text with an hour time line for the item to be delivered. If I had not read the reviews & had not had to ring them to find out what was going on the service would have been just as good as kiddicare or any other online company. Just a shame I did have to ring & there are so many bad reviews out there. But honestly don't panick like I did, wait & make your own opinion. I was pleasantly surprised with the overall service.
Placed an order and was told would be delivered in 5 days, after 10 days I sent an e-mail to customer service to chase as not received and was informed they would e-mail me back within 24 hours after confirming situation with warehouse. 3 days later nothing so I e-mailed again no response. I finally rang the store to be greeted (if that's what you can call it) by a member of staff who had no real customer service skills at all, quiet rude with an attitude that I owed them something. Turned out one of the 2 items I had order was out of stock and they were having issues getting a further supply. I asked why this had not been communicated and was told I had been told they had stock issues (during this call I had). After several minutes of debating I asked for the item to be refunded that day and the other item that was in stock to be sent. This was agreed and I was told that item would be delivered next day and refund arranged that day. Item arrived next day, but a week later I still had not received refund of £60. I sent a further e-mail and apology was sent stating over site and refund had now been completed, which it was as received an e-mail from pay pal to confirm.
Bought a childrens car seat and this company were the cheapest on the web and instore. My son loves his car seat! Ordered on the Friday and got it on the Wednesday with no charge for postage! Fantastic service, would definately use again and recommend this company!
I found the website easy to buy and when I got to the checkout I was given a promo code to save even more money!! Oh and the cot I brought is perfect and looks wonderful in the nursery just got to wait for the little one now!
would highly reccomend !!!
I am first time grandmother and my daughter searched all over the place for a good quality, good value travel system and found the Graco Evo. Just4Baby had the very best price. The delivery was straightforward and the boxes arrived on time. The carrycot, buggy and car seat were all just as we had ordered. Fab.
I ordered a cotbed for my son as he is now growing out of his Moses basket. I phoned a week later as I hadn't received it too be told it stated on the website that it was for October delivery. I had clearly missed this but straight away the man told me they would send another out at the same price. Two days later it was here.
After reading some reviews was a bit unsure at first but after looking at all other sites for my pram cosatto yo bizzy Betty it was the cheapest on line I ordered it at 11am and my pram came the next day at 10.00 less than 24 hours after I ordered it I was very pleased with my item looks lovely I would highly recommend this site and will use it again in the future
After searching for weeks for the cuddle monster pushchair, everywhere was out of stick until October, 2 months wait!! I used red laser to find just 4 baby and found it £30 cheaper!! And also in stock!! Then to top it all off it was delivered in 2 days, fantastic!!
It was with a little fear when I clicked on that button to buy a travel system from just4baby due to the many "not so great" reviews from the web. However, I am really happy that I did it! Not only did I get a great product at a great price, it was delivered in 2 days (I ordered on Tuesday and got it on Thursday). What's more impressive is that I am living in Belgium and I got it within 2 days! Item was received in very good condition and I have manged to put everything together and check that the items are good. Therefore, I would recommend this webstore based on the good experience that I have! I guess that things are not always perfect and sometimes delivery get messed up but do not let the bad reviews get to you. I guessed most people gives review when they have bad experience and less people bother with the good ones!
Have been waiting over 2 weeks for a £500 order . Contacted them on the Friday was told my order would be with me on the Tuesday . No it wasn't , on Tuesday told my order would be with me on the Thursday . No it wasn't , on Thursday told me it would be with me on the Friday ...... I'm not confident of getting it . Spoke to a very smart employee 'Grant' who's customer service leaves a lot to be desired !!! Hope to meet you in Montrose some day .
Please don't shop with this company !!!
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