www.just4baby.co.uk reviews

www.just4baby.co.uk reviews

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6.8
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STAY AWAY

This company is run by incompetant and rude crooks. We are still waiting for some items we ordered 6 weeks ago. The cot we ordered was faulty. Replacements were faulty. They hang up, if they actually answer the phone. They lie frequently.
DO NOT USE THIS COMPANY. 1 star is too generous, I suspect the 5 star reviews are setups.
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LIAR!!Stay away!!

3 weeks later ,the told me they have issued a refund to me ,but no refund show on my bank .They just took sombody else's money so easy. Stay away ! They are liars!
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never again

Never again, I ordered oyster max pram 22.2. And They took my money emideatelly. After A Mont did not get any email,any explanation Why I Still dont have,A pram. Good That I payed with paypal and I asked fór my money Back after another 2 more,weeks of waiting. They never Pick up the phone, not responding my emails. People, before you wanna buy something check the rewiew.I Was Lucky I got my money Back But you dont have,to be:(( never never never again
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Absolute Disgrace!

These people should be ashamed of themselves, so annoyed I didn't read reviews before sending any money to them!! I ordered a Britax B-motion buggy last week with the expectation of a 1- 3 day delivery time as stated on the website! After not receiving said buggy I called to ask where it was & was told it would be with me by the end of the week, to no surprise it's not!!! I have sent emails & tried to call again but guess what, NO REPLY!! I have sent an email to ask them to cancel my order & issue a refund but they haven't bothered to get back to me. Please please save yourselves the stress & aggro & do not use these incompetent people!! I can't believe they are still able to trade when there are so many other people who have been had by these jokers!
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DO NOT SHOPPING WITH just4baby

I order a Britax Evolva 123 Plus Car Seat Smart Zebra from this company and regretfully did not google the company reviews before doing so.
They immediately took the payment direct debit . Then I rang them 1 hour later asking them for cancelling that order so i could place anthoer one for adding more items. He told me my order had been cancelled and issued a refund. BUT 1 week later i still did NOT get my money back! AND they TOOK my money for the second order also and still received NOTHING yet! I rang them for 2 days, nobody answered the phone.Nobody replied the email. I donot
know if I could get my money of two orders back!
I suspect the one 5 star review is an employee!
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Awful!

Do not use this company.... They are terrible. I ordered a Chicco Mia bouncer 2 weeks ago, unfortunately i didn't check the internet for reviews until after I had ordered - there are no reviews on their website and when I went to look for a place to leave a review, I couldn't find a link to do so - they obviously don't wish for their bad reviews to be seen on their website.... The money for the item was taken immediately, however, a week after the order was made I still had not received an email to say the item was dispatched. I therefore sent and email to the company regarding my order and I also phoned the company. The gentleman on the line was very apologetic and polite and said he would find out what had happened with my order and would call straight back. It appears he was falsely apologetic as no phone call was received from this gentleman. I did however, receive a response to my email a few days later stating the item was a discontinued item - not sure why it was still advertised on their website if discontinued. They offered to send a different model, however, I don't wish to have this model so I requested a refund. I have received no correspondence since. I have tried to call I have emailed and I have received no response. I have called a total of 20 times this morning to try to get through to them on the phone with no luck. Basically, stay well clear! I am going to raise a dispute with paypal as thankfully I paid using my paypal account instead of directly so there is hopefully some chance of getting my money back.
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Terrible. No delivery, no contact, 3 weeks later a refund!

I used these Guys purely because of price. It is also nice to support smaller companies. However, whoever own this company needs to get a grip of operations. I ordered a travel cot on the 18/3. By 1st April I had heard nothing. I chased them a further 3 times with failed promises of investigation. In the end they had to give me a refund. What a joke. I would have paid the extra to deal with Kiddicare, Mothercare etc.
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Great buggy at a great price delivered 2 weeks from order

Ordered the Jane Trider Boheme matrix travel system as the site offered the best price available. At first we had received nothing but an order confirmation. We chased after 1 week and the buggy plus matrix light was delivered the following Friday. Would use this site again.
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NO CUSTOMER SERVICE, NEVER DELIVERED, TRYING TO GET MONEY BACK.

I order a Maxi Cosi Rodifix carseat from this company and regretfully did not google the company reviews before doing so.
They immediately took the payment using Paypal and then... nothing. I rang them after 7 days and they answered with an excuse that the last of the stock was sold minutes before I had ordered, so they didn't have time to update stock levels. They said the colour I ordered was now discontinued and that the new colour would arrive in the next few days and they would despatch for delivery the folowing week. They also said they would contact me in a few days to confirm this.
Then nothing.
14 days later they now do no answer their phone and do not respond to emails.
Having paid by Credit Card and via PayPal, I know I will get my money back, and have raised a dispute through PayPal.
I suspect the one 5 star review is an employee...
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Brilliant Product,Great Service..Very Happy

Just Received the Cosatto Yo! Go Lightly Stroller,For a bargain,£187.00..ordered it on the 26th feb,they said they deliver within 3 working days,but only Just been delivered today,6th March,yes its late but they kept us up to date at all times by text and email,overall we are very happy with the pushchair,and the service...
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TERRIBLE SERVICE

I ordered a maxi cosi pearl car seat cover on 16th December and STILL have not received it! I have emailed and phoned but have no luck with a response! It’s disgusting that they can take people’s money and not deliver the goods. I would advise anyone NOT to use this company!
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AVOID LIKE THE PLAGUE

How is this website still in business? How can you state a delivery time of 1-3 days and not deliver...no communication, no reply to emails, no answer to the telephone...took my money easily enough though.

I ordered a pushchair as it was £40 cheaper than other stores but you really do get what you pay for..or not in my case as I never received the pushchair!! And after reading reviews online there's a lot in the same boat as me.

Luckily I paid through PayPal so should be able to get my money back.

Like I said AVOID!!!!
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Steer Clear!

I placed my order for a Maxi-Cosi Pearl Car Seat in Divine Denim on 18.01.14. £125 was immediately taken from my bank account and an order received/being processed email was sent to me. I then waited........and waited!
I emailed the company on 24.01.14 to ask for the status of my order. I received no reply. I telephoned on 27.01.14 and the phone just rang and rang to the point of cut off. I sent another email requesting information on my order. No reply. I finally managed to get an answer to my phone call later on the 27.01.14 and asked when my item would be delivered. I was told he would need to check with the warehouse and would call me back. I had no call back so 4 hours later I called again. I was this time told to expect delivery later this week and informed I would receive delivery text messages.
I had heard nothing further by 30.01.14 so called again. I stated I wanted a confirmed delivery date or a full refund. I was again told he would need to check with the warehouse and would call me back. I asked when this call might be referring to my previous experience, he said he would be 5 minutes. My call was returned at which point I was then told that when I had placed my order they only had one seat in stock. That seat was damaged so could not be sent out. After speaking with Maxi Cosi, Just4Baby informed me that the seat had been discontinued and asked if I would like to choose another seat. At this point I asked for an immediate and full refund. I was told this would be completed by close of business.
I made a final telephone call on 31.01.14 to enquire as to whether my refund had been completed and ask for written/email confirmation of this. I was sent an email confirming refund and later that day the funds were back in my account. At no point during any of this process did I receive any form of apology from Just4Baby. STAY AWAY!
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Terrible service! 3 Months on and still waiting for some goods to be delivered - no explanations, no apologies. !!Stay away!!

We ordered a cotbed with an optional drawer in October last year. After a month and no delivery I rang them up. It took a number of attempts to speak to someone as their phone just rings or goes straight to voicemail. After some discussion about the order and some confusion on their end, they told me they had none of that model in stock. Rather annoying they hadn't bothered to contact us to let us know. (Of course, no apology given.) I ordered a similar cot, which was in stock, which they let me have for the same price. Great!
..But no, again this took almost a month to deliver, and two more phone calls to confirm the delivery dates. Both these promised dates came and went without a delivery. (That's a lot of wasted time off work!) Finally the cot did arrive, but without the drawer. Another phone call later and another promised delivery date - this time the week before christmas. No chance. We are still waiting! I've rung them today to get a refund and they have said it will be authorised next week. What?! I doubt we'll get our money back from these cowboys! In hindsight I would rather have spent double the money with a reputable known brand company than gamble with these sharks. Stay Away!!!
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Worst company to deal with, stay away from them.

I would not recommend this company to anyone, we had the worst experience with this company that lasted over three months, we got no apology in the end. They had no problem taking our money of us straight away. They don't reply to emails or phone calls or take any responsibility. I only wish I had read reviews on this company before I ever dealt with them.
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Worst Company on baby stuff

Keep away from this company. We have ordered a crib which was promised 3-5 day delivery. Baby arrival in a house is so important and just4baby doesnt care about their promise. I havent received my stuff since 3 weeks of order. Finally it is with delivery company and they are closing for Xmas and cant deliver it until 30th dec.This review is before receiving our crib,god knows how our crib will be.Have to write another review on that later.Ringing and emailing staff turned out promises of delivery is round the corner ...but dont fall for it.They havent got a clue.we wish we really saw their reviews online before buying from them. But 10% offer they gave is not at all worth it!!!!so friends if you can just avoid them.

Update!!!
Its official this company sucks.
I have got my crib on 24th dec luckily it wasnt delayed until 30th dec like courier company said.Anyway I promised to write a review on the product.
The crib is damaged and scuffs all over the place.worst is promised a drop side model on the order but delivered fixed rail completely wrong product.
But decided to keep because we dont have anything else for little one to sleep.If I call them for replacement god knows when they would replace it.All this happened due to just4baby delayed delivery 3 weeks
So I will live with this unfortunately.

All in all pretty bad experience!!!Please keep away friends
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Review by confirmed purchaser

excellent service

very happy customer here! speedy delivery, excellent product! highly recomending to anyone!
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Quality

Good quality and value for money
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Competitive prices and speedy delivery

Very pleased with our item and level of service.
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Excellent Company

I would recommend this company to everyone. Cheap prices, full information on products and easy to use. I will be shopping here again.

Just4baby Details

About this company

Just4baby is leading online shop for baby products. Buy online baby products - The best way to buy! Get full range of baby prams and baby pushchairs, babycots and cotbeds, nursery furniture and nursery equipment, Pram Pushchair Cots, Baby Pushchairs, Baby Prams, Dolls Prams, Baby Cots, Baby Travel Cots, branded prams, pushchairs and cots at big discount prices.

Visit www.just4baby.co.uk

Contact information

Call us on: 01674 660566
We live here: Just4baby, Panmure Buildings, Ferry Road
DD10 8DX Montrose
United Kingdom

Category

www.just4baby.co.uk is ranked 62 out of 75 in the category

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