This company provided a great service. They were helpful in getting our order delivered a day convenient for us. The price was better than any we found and the layout meant ordering the accessories for the pram was simple rather than several searches as on other sites. We'd definitely order from them again.
Great website, prompt delivery, good customer service. My only gripe is that when I called the customer service number to organise a returns courier, the call continuously went to voicemail which was full so I couldn't even leave a message. I finally got through after several hours. Also, I think the courier collection cost was a bit expensive. But overall, an excellent company to deal with.
I read a lot of bad reviews after I purchased my little ones cot! So I was worried order was going to take weeks to come even tho it stated 2-4 days! Order came within 5 days nice friendly service although, I do feel there is not enough communication after purchase! I never revived any delivery conformation and I had to keel calling, also when h call says mail box is full! Which is quite unprofessional! Buy over all a food service and the cot I order was 50 cheaper than any where else plus came with mattress so can't complaint at that x
I ordered a Cosatto Hogarth cotbed from just4baby, which I really liked and felt was a good deal. When it arrived, I was very impressed with it except that it didn't have the dropside which was stated on their website. I contacted the company to enquire about this and my enquiry was dealt with promptly. The man I spoke to offered to contact Cosatto to find out if the dropside was in fact a feature of this cotbed. After speaking with them, he then returned my call and explained that the specifications of this cotbed have been changed by Cosatto in the last month. Just4baby had not been notified of this change. I was given the option to return the cotbed with just4baby arranging collection. However, I liked the cotbed so much that I decided to keep it anyway, although having a dropside would have been such a handy feature as I'm qutie short!
I was happy with my overall shopping experience in purchasing a cotbed. But I must express my disappointment at being sold a product which was not as advertised on the website. I realise that this is through no fault of just4baby, but would like my comments to be considered by the company and would recommend that they would also be passed on to Cosatto who failed to keep them up-to-date with the product they supplied.
The write up made it sound as if the toy came with 2 removable play trays (piano and car). It only came with one. I emailed customer services to complain that one was missing. I received a reply that the walker only comes with one tray. I specifically ordered from this company because I thought 2 play trays were included in the price. I wasn't happy with the reply I got basically saying tough. I have contacted trading standards as the item description is misleading.
I ordered the Chicco Mia bouncer for my 2 week old and it's perfect. Arrived 2 days after the order was placed, really easy to put together. My newborn loves it! As he's quite small I put a blanket under him so he fits in it better and I feel that he is safer as there is less room for him to move around in. I would recommend this company and bouncer to anyone.
I cannot fault this service or product. A delivery time was given that specified an hour time slot, which was great for fitting into my busy day. Will definitely be using Just4baby again.
Having spent ages for a dropside cot bed I stumbled across just for baby on an online search, they had lots to choose from especially cot beds not in pine!! The teddy bears on the wooden ends are much cuter than in the picture and delivery was within 2 working days, not 3-5 as quoted so overall a very happy purchase, especially given the free mattress.
The instructions took a bit of working out, perhaps they can be looked at to make them clearer!
I ordered furniture for my little one's nursery. The item said delivery would be 5-7 days, so bearing this in my mind I deliberately timed it to arrive when I could assemble it so it wasn't hanging around the house boxed-up. 8 days after ordering I hadn't heard anything so emailed - they said it had been dispatched the day before (why hadn't I heard anything.....an email is the norm right??). It still didn't arrive for 3 more working days from that date, and because I didn't know when it was to arrive I wasn't in so had to arrange re-delivery. It'll end up more than 3 weeks since I ordered it that I'll actually get the products. It's not too much to ask to be able to arrange a delivery date surely, or at least be told when it will arrive for such large items.
On the positive side, for the items I ordered (a cot bed and wardrobe) it was be far the cheapest site.
Ordered expecting 3 days delivery or week to be fair, as advised on website, after many emails & phone calls my order eventually arrived 10 weeks later. The whole process was worrying as I thought we'd been ripped off & we'd spent £500 which had been taken out of our account immediately.
Very good experience to shop on www.just4baby.co.uk. Arrived on next day. Nothing to complain. Just great. I woul shop here again and strongly recomend.
Very basic products and packaging is very poor so goods get damaged,
Lucky it was easy to build as instructions was poor print.
No email to say it was being delivered so lucky I was in as its a £15 re- delivery.
Could not use the cot for long as feel it wouldn't be strong enough for a toddler.
My 1st time buying on the internet and l found the whole experience very easy. The cot bed l brought came in 5 days and was very easy to assemble. I would recommend the web site to all my friends.
I didn't expect that they will deliver so soon.good pushchair and car seat. They even put a raincover .Thank you very much
This pram is the best I have ever had, it is so sturdy and was so easy to put together its lovely to push. So pleased with it.
I ordered it on the Sunday and it was delivered on Tuesday.
Brilliant product at a fab price only downside was the delivery driver, I was given a time slot and was home during that time the driver complained to me when he showed up a day late! Think it was delivery issues not just4babys fault
Purchased a travel system from Just4Baby with separate car seat, everything arrived very quickly, (Ordered Sunday Night was with me Tuesday Morning).
Everything was perfect with the travel system although with the car seat they had sent the wrong colour item quick call to customer service and they had someone come the next day to swap it out.
Also got to mention i saved near enough £80 buying from Just4Baby
To reply as a company, please log in to your business account.