[REPLY]
However when enquiry was made they did respond quickly and offered to cancel the order had no problems in the past.
Used jk many many times,and every time the parts are delivered next day with out fail.
Wish other parts people could be as reliable .
Only ever had one problem ( and that was the part and not jk's fault,) and that was sorted straight away with out any hassle at all.
WELL DONE JK
I ordered some silent gliss curtain hooks for my new van thinking I'd be receiving the specialist hooks I viewed in the picture on the website (i paid £3.95 for 25). However, instead I received some ordinary bog standard curtain hooks (available in packs of 100 for £1.20). I emailed JK to advise them of this over a week ago and am yet to receive a reply. I am obviously unhappy at receiving a poor imitation of what I actually ordered and the fact that my complaint hasn't even been acknowledged.
Looking at the Just Kampers website I found almost everything I needed. Got on the phone to their sales team and they helped me find the rest - excellent! Top marks!
Order came with 24 hours - amazing. Excellent courier, more than can be said for Yodell - never use them.
Fantastic customer service and phone you back when they say they will. Would use again no problem at all!!
After purchase, found same product on another site for nearly half the price... should have shopped around! Ordered stainless steel hub caps, arrived with code for inferior chromed style on... Confidence waning...
First time ordering and was impressed with speed of delivery, goods were as advertised and good quality.
Would recommend.
i was looking for a small part that i couldn't find anywhere. justkampers had it and it was easy to navigate their site and easy to order and they shipped it fast. it was great!
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ordered the wrong part exchanged without any problems recomended
accurate discriptions, prompt delivery...
Just Kampers stock a wide range of products for those converting VW vans to campervans and also for performing repairs.
Their service is very quick and their prices are very reasonable.
Acquired a 1971 T2 Bay a couple of months ago which obviously required a few things sorted because of the last owners lack of TLC. I've made several contacts with JK for various bits and pieces including a clutch kit. First class service ie: quick answer on the telephone, nice people to talk to and very informative when you ask questions. Deliveries were quickly expedited and courier firm informed you at what hour they would be able to deliver your package or whether you needed it to be taken by a neighbour (good move, as we are often out and about!!). I'm very satisfied with JK and their staff, they have given me excellent service and I hope I don't have to use them too many times again.....lol !!!!! Keep the good work up all at JK.
Alan from Geordieland
Har bestilt og betalt og fået varen leveret 2 dage efter. Varm anbefaling herfra. Mv Jens
I think justkampers has a great webshop, but it's to expensive. They must lower their prices so more people can afford shopping.
If the prices was good, it would be much easier to chose where to shop my vw parts.
Processing my orders has been very simple, very speedy and no problem with deliveries arriving on time. Thank you Just Kampers, I am sure I will be back again.
Good product. Perfect fitting.
Dealt with order within 24 hours and item ordered was recived within a few days.
Perfekt, habe nun an meinem Linkslenker 2 schmale hochkant Spiegel.
Jippi!!!
I have only recenly started purchasing from Just Kampers and the expierence so far has been greet, web site is easy to navigate, orders are delivered promptly and anything on back order is highlighted and communication is great
have used jk for years now never had a bad thing to say but hope they continue to grow
well done to all staff .
These guys had just what I needed with their beetle service kit.one item with the kit was wrong but this was promptly sorted and received correct part in a few days along with a part on back order.
Glad that I used them,and will in the future
i appreciate the one hour delivery slot but you do not get informed until the mid morining of the day the delivery is due - now this makes it impossible to know when to book time off work or arrange for someone else to take delivery - so it cost me the whole day off work!!! If this could be improved so much the better
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All very straightforward to buy and rearrange delivery for a different day. Great stuff
I am totally disappointed in the quality of the half floor section purchased recently.The main reason I bought the half floor section was based on the quality / thickness of steel of the previos floor repair section I purchased.
The half floor section is noticeably thinner, possibly only half the guage of the repair section. The original floor, although 42 years old, was in fact twice as thick in the places where the dreaded rust bug had not gotten a hold.
In future I will request more information about the guage of steel if ordering repair of replcaement steel parts.
Always have the goods I want in stock, easy online ordering with good special offers by email too. Fas delivery, perfect!
I like the clarity of the on-line 'brochure and the overall service.
I would recommend JK to friends all the time as I have done for many years now.
However there is the odd occasion when we have to shop from others for small items not covered by JK.
Genuine vw item. Came well packaged to avoid damage to delicate item.
Very pleased.
Very happy with the fast despatch of order and alway anser qestions asked with fast responce
Quick service and the right parts. Tested them before fitting and the thermostat worked spot on.
Ordered over internet, hassell free arrived quickly. Good company to buy from.