Justoffbase had a clear e-catalogue and were very helpful over an out-of-stock order.The other ordered items arrived very quickly were of good quality and performed well in dismantling the bushes.
Really surprised when a courier delivered the socket set I ordered two days ago YESTERDAY morning! And the price, even including the delivery charge, was the lowest I could find. It's a Christmas present for my Grandson who is on an Agricultural Engineering course at Bickton; I will recommend Justoffbase to him as he will be wanting a lot more tools. Ron Clarke
My foot pump failed unexpectedly on a Sunday, I ordered a new on on the Monday and on the Tuesday it arrived - amazing. No other company I have bought from has ever matched that performance.
Good website with logical set up. Vast choice of good quality items at a competitive price. The kind of tools your dad used to tell you to buy + the newer ones he wish he had!
Great service not your fault Draper charge so much for filter.
My order was dealt with very well and arrived on time. Unfortunately the knee pads I ordered weren't as good as I expected, and being a floor layer that's very important, so I had to return them. I suppose when you buy on line that's a chance you take. Still waiting for my refund, hope it comes soon!
I was pleasantly surprised at how quickly my order was processed and dispatched. Service is by far rivaling that of big named companies. I have recommended justoffbase already and I would look here first if in need of anything again.
Ordered a workbench which swiftly arrived. Unfortunately the manufacturer omitted a component so I emailed Justoffbase asking them to supply the missing part (asap). Prompt email reply saying they'd organise it and a day later the missing part arrived from the OEM (quicker).
I bought a Sealey compressor from the online web site, and it was delivered in 24 hours, following a message telling me that it was on it's way.
I subsequently asked if I could exchange the machine for a larger model with a cash adjustment.
They responded immediately confirming that they would do as I asked, and arranged for the courier delivering the new machine to collect the rejected unit.
This was also acheived in 2 days, and I received a full refund of the purchase price less freight.
Now that was a perfect example of how to be responsive and helpful to a customer.
I am very happy with the larger compressor, and would buy tools from Just Off Base without hesitation.
I would recommend this company to anyone. For price, prompt delivery, friendly communication and quality product, I reckon it is as good as it can get. I hope it's not long before I need to use them again.
I recommend my friend
The staff were able to quickly provide details of specific measurements of the item following a short phone call. This enabled me to judge if the item (transmission saddle) would be suitable for using with my existing floor jack as mine was not one of the ones specified in the description on the site. When the item arrived, it was exactly as described and works well
The products arrived very quickly, very well packaged, and were exactly as described on the website. Overall an excellent service. I will continue to use this company for tools that may be difficult to source locally.
I've now bought several DIY products through this company and found then to be excellent with regard to product choice, quality, price competitiveness, delivery and customer focus. It's now my first choice when looking to procure tools and accessories.
I came across their site by accident ,saw a product I'de been thinking about buying at a great price and could'nt resist!It then arrived much earlier than they promised and put a smile on my face......very happy
I chose to purchase my steel tool chest from Justoffbase because their price was competitive and they had good reviews. Good decision! The tool chest arrived within 2 days. Unfortunately there was a fault with the tool chest so I emailed Justoffbase that evening and had a friendly reply the next morning saying it would be replaced and asking for a suitable date for delivery. This was agreed and the replacement item duly arrived on time and with extra packing to protect it from damage. I received emails throughout the process keeping me up to date on what was happening and whole affair was handled very efficiently. Shame there was a problem but I can't fault how Justoffbase dealt with it. Well done!
Pleased I came across them on Google. Would use again.Recommended
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