Impeccable, caring service, with excellent follow-up customer care
First comment is to say how effective the Sealey 9000 BTU air conditioner is. I have a 25 Sq.m (75 cu.m) apartment, which serves as a lounge, study and bedroom. Having diabetes, badly affected my high heat and humidity levels, and problems with my prostate, it is vital that I maintain good temperature control. I was amazed that the two A/c units arrived at my house in 15 hours from placing the order. However one or two little niggly points. Attaching the hot-air venting hose to the outlet plate is extremely frustrating. I used the advice of one customer who recommended using duct-tape. Also I needed 2.5 metres of hose to reach the opening part of the window. I had to buy that from a local hardware store. I'd like to suggest a reducer which would accommodate a conventional reinforced garden hose simply pushed on to the reducer output and held in place with a hose-clip. Trying to get a 150 mm. hole cut through brickwork to allow for venting through the hose supplied is an extremely expensive exercise; even a 150mm diamond cutter is over £60 and I'd neeed something about the size of an industrial kango to get it through the wall. If I have the option to buy a wall a/c unit in the winter I'd opt for that. They are as quiet as a fan and water evaporates using the vented heat as part of a heat exchanger mechanism. However most impressed with Customer Service. One missing rubber bung for the water drain pipe, supplied the following day FOC under the guarantee.
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