Efficient & friendly
Review by confirmed purchaser
I chose to purchase my steel tool chest from Justoffbase because their price was competitive and they had good reviews. Good decision! The tool chest arrived within 2 days. Unfortunately there was a fault with the tool chest so I emailed Justoffbase that evening and had a friendly reply the next morning saying it would be replaced and asking for a suitable date for delivery. This was agreed and the replacement item duly arrived on time and with extra packing to protect it from damage. I received emails throughout the process keeping me up to date on what was happening and whole affair was handled very efficiently. Shame there was a problem but I can't fault how Justoffbase dealt with it. Well done!